Organizations are outside groups that visit your venue through your regularly offered programs, or groups that book private events at your venue. In ACME, orders can be created for organizations in Backoffice to capture the visit and corresponding transactions. Some examples of organizations include schools, community groups, and corporate groups.


Once you've created an Organization, you can set up automatic Organization Discounts, create Orders, and use Organizations for Reporting.


Required Permissions

The permissions below are assigned by default to the accounts-admin role within the System Admin Group.


For managing the organization record:

  • ACCT_VIEW
  • ACCT_APPROVE
  • ACCT_CREATE
  • ACCT_UPDATE
  • ACCT_DELETE
  • ACCT_PMNT_POLICY_VIEW
  • ACCT_PMNT_POLICY_UPDATE

For creating and managing orders:

  • ACCT_ORDERS_VIEW
  • ACCT_ORDERS_CREATE
  • ACCT_ORDERS_UPDATE
  • ACCT_ORDERS_DELETE

For configuration management of organization categories:

  • ACCT_CATEGORIES_VIEW
  • ACCT_CATEGORIES_CREATE
  • ACCT_CATEGORIES_UPDATE
  • ACCT_CATEGORIES_DELETE

Organization Configuration and Setup

Private Event Schedules and Private Event Management

If you offer a standard set of programs that groups can book, you can publish event templates with a private event schedule of the available times the program is offered. When a group requests a booking, an order can be created for the available time (or a custom time if you allow for it).


Private Events in ACME represent a custom visit to your venue and could be a private group tour, a facility rental or a custom program for a VIP group. 

Resource Management

In ACME you can also assign a resource (person, place or equipment) to an event to provide visibility into the associated resources required to deliver the program or fulfill the booking needs. If you need to be able to track which tour guide or educator is assigned to a tour, or which classroom is reserved for a school group, check out our articles below.