Sales Channels are the different ways tickets (and other items) can be sold. They appear on Event Templates, Memberships, and throughout the ACME Platform.
|Web||Your eCommerce website. This is the themed site customers are sent to when they click "Purchase Tickets" (or the equivalent) online.|
|POS||The Point of Sale (POS) application. This is the iPad(s) that is running the ACME Sales App. The POS is used to sell tickets directly to the public (in your box office or at your ticketing desk, for example).|
|Reseller||Organization orders, including orders generated through an OTA integration as well as group sales orders in backoffice.|
|Customer Representative||Purchases made through the ACME Back Office by an ACME Call Center Representative. This is also how you give access to ACME Product Support to assist with troubleshooting.|
|Kiosk||For clients who pursue a self-service kiosk solution using ACME's API for checkout, all sales conducted through the kiosk can be identified through this channel.|