Sales Channels are the different ways tickets (and other items) can be sold. They appear on Event Templates, Memberships, and throughout the ACME Platform.

Sale ChannelDescription
WebYour eCommerce website. This is the themed site customers are sent to when they click "Purchase Tickets" (or the equivalent) online.
Point of Sale (POS)
The Point of Sale (POS) application. The iPad(s) that run the ACME Sales App is used to sell tickets directly to the public (in your box office or at your ticketing desk, for example).
ResellerOrganization orders, including orders generated through an OTA integration as well as group sales orders in Backoffice.
Customer RepresentativePurchases made through the ACME Back Office by an ACME Call Center Representative. This is also how you give access to ACME Product Support to assist with troubleshooting.
KioskFor clients who pursue a self-service kiosk solution using ACME's API for checkout, all sales conducted through the kiosk can be identified through this channel.
Inside SalesACME Backoffice is used for individual orders (ticket) sales.