Description: Back Office allows you to renew a membership as well as transact as a member. This includes the following use cases: standard renew, upgrade and downgrade renew, and rejoin. Additionally, you’ll be able to apply coupons to a renewal and manage the cardholders during the renew process.
- Log into Acme Back Office.
- Click on Memberships > Members.
- Locate the member to renew.
- Click the Transact dropdown and select Renew which will take you to the shopping cart.
- Update the primary cardholder information as needed.
- Review the results of the cardholder edits
- Enter billing data. (Note the member cards email section - this appears if the card email is configured in channel transaction section.)
- Complete order.