Overview


There are two ways to look up an order in the ACME Sales application. To start, navigate to the Order Management menu. From here, you will be able to search for orders by Event or Manually. Below you will find the steps to follow for each option:

By Event

  1. Click the Event on the left side of the page. If you want to look for an Event on a different day, use the Calendar icon to change the date, and choose the Event from the requested date.
  2. The list of Orders from that event should appear on the right side of the page. 
  3. Choose Individuals, Organizations or Walk-Ins, if you wish to filter results down to a praticular order type.
  4. Choose the Order from the list of results.


By Manual Search


  1. Click the magnifying glass at the top of the page. 
  2. You can search by Name (first or last), email, or Order number
  3. Choose Individuals, Organizations or Walk-Ins, if you wish to filter results down to a praticular order type.
  4. Choose the Order from the list of results. 


Once here, you can refund an Order, check in an Order, change an Order, print tickets, and print receipts.