How To Search For An Order in Back Office


There are 2 ways to search for orders. The first option is to:

Navigate to the Order Menu > Orders (1) then select the Search Orders field (2)
(See image below)

You can search by:

  • First Name
  • Last Name
  • Order Number
  • Phone
  • Zip
  • Last four digits of credit card
  • Voucher Number

The second option is to:

Find the event in Back Office, via the Events List, select View next to the event then select the Orders Tab. (see below)

If you know the order's specific day, time, and event name, you may access a specific order by navigating to the specific event.

To navigate this way, go to Events > Event List > Calendar Month > Calendar Day > Specific Event (double click to see the below tab options) > Orders Tab

Double click on specific order to access the contents of an order.