Issue:

If you are having trouble publishing a one-time schedule, it may be due to a known bug. Occasionally, we have seen that creating a one time schedule on a template will not create an event instance after saving and publishing, even if there is no conflict with open hours, holidays, or previously deleted instances for the same event.


Solution:

The known work-around is to set the schedule as a "Weekly" occurrence for a longer span of time (e.g. 6 days) and only select the day of the week the event occurs. For example, for a one-time event on Valentines day, set the schedule to 2/10/20 - 2/16/20, and set the Occurrence to Weekly but only select Friday (creating one event on Friday Feb 14th).