Salesforce Migration - Action may be required!


We have been informed that the following Salesforce instances will be undergoing a migration to new servers:

  1. NA163 instance: scheduled to undergo org migration on August 21, 2022, 07:00 - 11:00 UTC. After that, your Salesforce org will be on the USA34 instance.
  2. CS68 instance: scheduled to undergo an instance refresh on September 18, 2022, 02:00 – 03:30 UTC. After that, your Salesforce org will be on the CS251 instance and served from new infrastructure.
  3. CS90 instance: scheduled to undergo an instance refresh on September 18, 2022, 02:00 – 03:30 UTC. After that, your Salesforce org will be on the CS252 instance and served from new infrastructure.

If any of the above migrations affect your Salesforce instance, please email us ASAP at support@acmeticketing.com, so we can coordinate timing and steps to take down your integration during the time that your instance will be in read-only mode. We will also schedule a data push to be completed after your instance is back online to ensure that any updates or activity that occurring on your ACME database during that period makes it over to Salesforce.

Thanks,
The ACME Team