Issue
When using an external keyboard to enter membership cardholder information at POS, the Tab key will select the next field to the right, rather than down to the next logical field.
Work-Around
Due to the nature of iOS, the Enter/Return key on an external keypad works the same as "Next" on the virtual keypad, tabbing through the fields in the following (preferred) order:
Title
First Name
Middle Initial
Last Name
Email address
Name on Card
Main Phone
Address line 1
Address line 2
City
State
ZIP
As such, it is recommended to train staff to use the Enter/Return key when they want to tab.