Backoffice Sales and Order Management
TABLE OF CONTENTS Booking Orders on the Event List Apply Coupons to an Order Booking Orders on the Event List Steps: Navigate to event list. ...
Wed, 27 Jul, 2022 at 12:53 PM
Users who are not on the front line using an ACME Point of Sale terminal can view and manage orders in ACME Backoffice. TABLE OF CONTENTS Order Sear...
Wed, 24 Jan, 2024 at 2:20 PM
How To Search For An Order in Back Office There are 2 ways to search for orders. The first option is to: Navigate to the Order Menu > Orders (1) the...
Thu, 13 Feb, 2020 at 12:34 PM
Once in the cart, to delete and event or cancel the entire cart: 1) select the "x" as shown in the first exhibit below. or 2)to delete an enti...
Thu, 27 Feb, 2020 at 4:24 PM
To process a refund and cancel an event order in the ACME Backoffice, you will first navigate to the Order tab > Orders. In the search bar at the top of ...
Wed, 7 Jun, 2023 at 3:44 PM
To edit an existing order, follow the steps below: Note: Always check the event capacity availability before editing an order to add tickets Navigate ...
Thu, 10 Dec, 2020 at 5:10 PM
To rebook an order, first locate the order number (see image below) Next, • Locate the event that the guest needs to reschedule to. • Select the &quo...
Mon, 3 Apr, 2023 at 11:55 AM
Orders placed in ACME automatically trigger a confirmation email to the Order Contact via SendGrid. Order updates and cancellations will also trigger emails...
Wed, 16 Feb, 2022 at 11:03 AM
TABLE OF CONTENTS Original Order Rebooked Order Additional Ticket Added to Existing Order Partial Order Refund Partial Rebook Ticket Conversions Me...
Wed, 4 Oct, 2023 at 1:08 PM
Tickets can be booked and memberships can be renewed directly from a member's profile in Back Office. To either renew a membership or book tickets into...
Mon, 10 Feb, 2020 at 5:14 PM