Back Office Administration and Settings

Documentation and resources for system admins

Administration Settings: Finance
The Finance tab in Settings>Administration is where you can define purchase rounding rules. The Discount Rounding rule will adjust the final order amoun...
Fri, 16 Jul, 2021 at 6:03 PM
Administration Settings: Security
The Security tab in Settings>Administration is where password requirements are defined for users. Enable password security Toggle this to Yes t...
Tue, 4 May, 2021 at 11:53 AM
Administration Settings: Email
The Email tab in Settings>Administration is where custom email integration is configured. ACME utilizes SendGrid to deliver transaction-based emails, suc...
Thu, 30 Jun, 2022 at 1:06 PM
Administration Settings: Integrations
The Integrations tab in Settings>Administration is where global settings pertaining to CRM integration are defined. ACME can integrate with Salesforce an...
Tue, 8 Dec, 2020 at 5:15 PM
Customizing Tables in ACME Back Office
Many tables in ACME Back Office can be adjusted by a user to customize the columns that appear or are hidden, and the order in which they are displayed. The...
Mon, 9 Mar, 2020 at 11:57 AM
Configuring Pass Ranges
The Pass Ranges configuration feature is to allow visitors with pre-defined admission passes to enter your venue through Access Control scanning without a t...
Tue, 26 Oct, 2021 at 1:26 PM
Q: Can guests use more than one coupon in an online order?
A: Yes, depending on your settings. In the Settings section of Backoffice, go to the Administration section. Under the Website (B2C) tab, you can determine ...
Thu, 21 Nov, 2019 at 7:10 PM
Ticket Layouts
Ticket Layouts control what is displayed on a printed or eTicket. Depending on your ticketing operations, you may have one or several ticket layouts for var...
Wed, 19 Jan, 2022 at 5:27 PM