- Open the Catalog App on your iPad or iPod Touch.
- Select the ACME Sales app from the list of options that you want to install or update.
- The Catalog will notify you that it is processing your request.
- Press the Home button on the iPad or iPod Touch to see your app installing on the home screen. (This may be on the second page.)
Q. The Air Watch Catalog still says my update is processing but I don't see it downloading. What should I do?
A. Check that your Air Watch Agent app is running and that your iPad or iPod Touch is connected to the internet. In some cases, you may need to try the download on another network due to a firewall blocking the installation on your primary network.
Q: I don't see the App or version I need on the Catalog. What Should I do?
A. Please contact Acme Product Support with the name or serial number of the device you are having an issue with and the app version you are trying to download.