ACME Standard Reports are an out-of-the box reporting solution that will help you get the most out of ACME on day one.  These curated reports were built with your major workflows in mind.  From daily box office close out procedures to monthly attendance and revenue tracking, ACME Standard Reports provide a reliable way to report on the data that matters most.


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Overview


ACME Standard Reports come pre-loaded in all new client environments.  The filters, groupings, summaries, and counts have been pre-set and cannot be changed by users.  This ensures you have a set of reliable reports to fall back on should you choose to build your own custom reports.


Duplicating and Customizing a Standard Report


If you choose, you can use an ACME Standard Report as the base for a custom report.  This will allow you to manipulate the fields and filters of a Standard Report while preserving the original report.


To duplicate a report, follow the instructions in the main ACME Reporting article.


Naming Convention


To assist with organization, we have employed the following naming convention:


TYPE: Report Name


D - Donation Reports

E - Event Reports

G - Group Sales Reports

M - Membership Reports

O - Order Reports

P - Payment Reports

R - Revenue Reports

U - Useage (Ticket Scanning) Reports    


ACME Standard Reports


Each ACME Standard Report is documented below and includes information about the report, the type of report it is, when you would use it, and any tips and tricks for using the report.


We have also included all of the fields, filters, groups, and summaries should you choose to build your own versions of the reports.  See the FAQ section at the end of this article for more information.


Report NameD: Donations Detail
Report TypeDonation Reports
Report DescriptionAll standard donations fields - best viewed by exporting to CSV
Report SummaryLists all standard Donations fields
UseUsed by Accounting or Development to export all Donations data out of ACME

Data CollectionDonations
Fields
  • AddOnName
  • AddOnType
  • Amount
  • CustomerAddressCity
  • CustomerAddressCountry
  • CustomerAddressState
  • CustomerAddressStreet1
  • CustomerAddressStreet2
  • CustomerAddressSuburb
  • CustomerAddressZip
  • CustomerEmail
  • CustomerFirstName
  • CustomerId
  • CustomerImportId
  • CustomerLastName
  • CustomerPhoneNumber
  • CustomerSource
  • DedicationFirstName
  • DedicationLastName
  • DedicationNotes
  • DonationAppealName
  • DonationCampaignName
  • DonationFundName
  • DonorDedication
  • DonorRecognitionCorpName
  • DonorRecognitionNote
  • DonorRecognitionType
  • GiftImportId
  • MembershipNumber
  • NotificationCity
  • NotificationCountry
  • NotificationEmail
  • NotificationFirstName
  • NotificationLastName
  • NotificationPhone
  • NotificationState
  • NotificationStreetAddress1
  • NotificationStreetAddress2
  • NotificationZip
  • OrderId
  • OrderNumber
  • PaymentMethod
  • SalesChannel
  • TransactionDate




Report NameD: Donations Summary
Report TypeDonation Reports
Report DescriptionTotal of all gifts per day
Report SummaryAggregated list of all gifts by transaction date
UseUsed by Accounting or Development to review the total donations received by date

Data CollectionDonations
Groups
  • TransactionDate (DayMonthYear)
  • SalesChannel
Summaries
  • Amount (Sum)




Report NameE: Daily Event Overview
Report TypeEvent Reports
Report DescriptionEvents scheduled, capacity, and total tickets sold
Report SummaryList of events, capacity, tickets sold, and remaining availability
UseUsed by the Box Office or Group Sales staff to get an overview of the day's activity and an idea of how much traffic is coming through on a given day.

Data CollectionEvents
Fields
  • EventName
  • EventStartTime
  • EventEndTime
  • Capacity
  • SoldQuantity
  • AvailableQuantity




Report NameG: Account Order History
Report TypeGroup Sales Reports
Report DescriptionListing of orders associated with an Organization.
Report SummaryAggregated list of orders associated with an organization
UseUsed by Group Sales to analyze trends in orders associated with an Organization.
Tips and Tricks
  • To review a single Organization's history, duplicate this report and change the "AccountName exists" filter to "AccountName equals ________" with the name of the organization in the blank.
  • Make sure you set the OrderCreationDate to 1/1/2000 - Today to capture all activity.

Data CollectionSale
Filters
  • AccountName exists
Groups
  • OrderCreationDate (DayMonthYear)
  • AccountName (DayMonthYear)
  • OrderNumber (DayMonthYear)
  • PaymentStatus
  • EventStartTime (DayMonthYear)
Summaries
  • Quantity Sum
  • TotalPaidAmount Single
  • OrderBalanceAmount Single
  • DiscountedTotalAmount Single




Report NameG: Group Sales Payment Details
Report TypeGroup Sales/Payments
Report DescriptionFlat-file of all payment details associated with an Organization.
Report SummaryAggregated list of orders associated with an organization
UseUsed by Group Sales, Operations, or Accounting to review a detailed history of payments received from an Organization
Tips and Tricks
  • To review a single Organization's history, duplicate this report and change the "AccountName exists" filter to "AccountName equals ________" with the name of the organization in the blank.

Data CollectionTransactions
Filters
  • TransactionType contains Payment,Refund
  • OrganizationName exists
Fields
  • TransactionDate
  • OrderNumber
  • OrganizationName
  • ContactFirstName
  • ContactLastName
  • BillingFirstName
  • BillingLastName
  • TransactionType
  • PaymentAmount
  • PaymentMethod
  • CreditCardBrand
  • TransactionNotes
  • ExternalChargeId




Report NameM: Membership Event Attendance by Event Name and Membership Level
Report TypeMembership Reports
Report DescriptionMember-associated event attendance and revenue.
Report SummaryAggregated event attendance and revenue (tickets only) sold to a member
UseUsed by the Membership Team to see how many members are attending events
Tips and TricksNote: This report only includes attendance and revenue generated from ticket sold to members.  It does not include revenue from memberships, add-ons, or non-member-associated purchases.

Data CollectionTransactions
Filters
  • OrderItemType equals Event
  • TransactionType contains Sale,RefundSale
  • MembershipNumber exists
Groups
  • EventName
  • TicketType
  • MembershipLevelName
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameM: Membership Lifecycle Actions (Detail)
Report TypeMembership Reports
Report DescriptionListing of Membership Lifecycle Actions taken during a selected date range.
Report SummaryList of all Membership lifecycle actions performed
UseUsed by the Membership department to see what lifecycle actions are being performed during a particular period.

Data CollectionMemberships
Fields
  • TransactionDate
  • MembershipNumber
  • TransactionLifecycleAction
  • CardType
  • MembershipLevelName
  • TransactionPrice
  • CardName




Report NameM: Membership Sales by Membership Type (Summary)
Report TypeMembership Reports
Report DescriptionSummary of Membership sales by Membership Level during a select period of time
Report SummaryAggregated membership quantity sold and revenue generated by membership type
UseUsed by the Membership department to analyze performance of individual Membership Levels as compared to other levels.

Data CollectionTransactions
Filters
  • OrderItemType does not contain Combo,ComboInventory,Donation,Event,Inventory,RebookingFee
Groups
  • OrderItemType
  • ItemMembershipLevelName
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameM: Membership Sales by User (Summary)
Report TypeMembership Reports
Report DescriptionSummary of Membership sales grouped by User and Membership Level during a select period of time
Report SummaryAggregated membership quantity sold and revenue generated by membership type and user
UseUsed by the Membership, Operations, and Visitor Services departments to see which memberships are being sold by each individual user. 
Tips and TricksThis is a great tool to use for tracking sales incentives or competitions for the front-line staff!

Data CollectionTransactions
Filters
  • OrderItemType does not contain Combo,ComboInventory,Donation,Event,Inventory,RebookingFee
Groups
  • TransactionUserLogin
  • OrderItemType
  • ItemMembershipLevelName
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameM: Ticket Conversion Report
Report TypeMembership Reports
Report DescriptionList of Orders and conversion amount where tickets were converted to a membership
Report SummaryList of Orders where ticket revenue was converted into membership revenue
UseUsed by the Membership and Accounting departments to gather a list of orders where tickets were converted.
Tips and TricksThe list of orders generated from this report can be further analysed using one of the various revenue or order reports by adding the order numbers to an "OrderNumber contains ___________" filter.  Just make sure your list of order numbers is comma-seperated when you add them to your new filter.

Data CollectionSale
Filters
  • ConversionStatus equals MembershipConversion
Groups
  • OrderNumber
Summaries
  • Quantity Sum
  • TicketAmount Sum




Report NameO: Order Arrivals Report (Account Orders Only)
Report TypeOrder Reports
Report DescriptionList of Group Sales Orders with an event scheduled during a select period of time
Report SummaryAggregated list of arriving orders associated with an Organization
UseUsed by Group Sales to get an overview or orders arriving on a day, including payment and balance information.
Tips and TricksPrinting this report and placing it at the Box Office each morning is a great way to give front-line ticket sellers an idea of when they can expect large groups to enter their lines.

Data CollectionSale
Filters
  • AccountName exists
Groups
  • OrderNumber
  • EventStartTime (Date)
  • EventName (Date)
  • AccountName
  • ContactFirstName
  • ContactLastName
Summaries
  • TotalTickets Single
  • TotalAmount Single
  • TotalPaidAmount Single
  • OrderBalanceAmount Single




Report NameO: Order Arrivals Report (All Orders with Contact)
Report TypeOrder Reports
Report DescriptionList of all Orders associated with a contact that includes events scheduled during a select period of time
Report SummaryAggregated list of arriving orders associated with an Organization and/or a contact
UseUsed by Visitor Services to see all orders arriving on a day, including payment and balance information.
Tips and TricksWhen printed in the morning, this report will show all reservations and advanced sales for a day.  This is a great way to set expectations for front-line ticket sellers.

Note: This report only excludes orders where no contact or billing information is collected.  The primary exclusions are walk-up orders who pay with cash and don't provide any information.

Data CollectionSale
Filters
  • ContactLastName exists
Groups
  • OrderNumber
  • EventStartTime (Date)
  • EventName (Date)
  • AccountName
  • ContactFirstName
  • ContactLastName
Summaries
  • TotalTickets Single
  • TotalAmount Single
  • TotalPaidAmount Single
  • OrderBalanceAmount Single




Report NameO: Unpaid Orders Report
Report TypeOrder Reports
Report DescriptionOrders with unpaid balances
Report SummaryList of orders with an unpaid balance
UseThis report is primarily used by the Accounting and Group Sales departments to invoice customers.  It can also be used by Visitor Services to get an idea of which groups need to pay a balance before entering the facility.

Data CollectionSale
Filters
  • OrderBalanceAmount not equal to 0.00
Fields
  • OrderNumber
  • AccountName
  • ContactFirstName
  • ContactLastName
  • DiscountedTotalAmount
  • TotalPaidAmount
  • OrderBalanceAmount
  • TotalAmount
  • PaymentStatus




Report NameP: All Payments (Detail)
Report TypePayment Reports
Report DescriptionA detailed listing of all payments for a user-defined period
Report SummaryList of all payment transactions with full details for a period
UseUsed by Accounting or Operations to find a specific payment transaction.  Use this report when a visitor needs to find an order but doesn't have a lot of information to search.

Data CollectionTransactions
Filters
  • TransactionType contains Payment,Refund
Fields
  • TransactionDate
  • OrderNumber
  • TransactionType
  • SaleChannel
  • TransactionUserLogin
  • TerminalId
  • PaymentMethod
  • CreditCardBrand
  • CreditCardLast4Digits
  • ExternalChargeId
  • TransactionAmount




Report NameP: All Payments by Form of Payment
Report TypePayment Reports
Report DescriptionTotal payments across all sales channels for a user-specified date range broken out by form of payment.
Report SummaryAggregated list of payments by form of payment
UseUsed by Accounting and Operations to determine total receipts across all sale channels.

Data CollectionTransactions
Filters
  • TransactionType contains Payment,Refund
Groups
  • PaymentMethod
Summaries
  • DiscountedAmount Sum




Report NameP: All Payments by Sale Channel
Report TypePayment Reports
Report DescriptionTotal payments across all sales channels for a user-specified date range broken out by Sale Channel.
Report SummaryAggregated list of payments by form of payment
UseUsed by Accounting and Operations to determine total receipts for each sale channel.

Data CollectionTransactions
Filters
  • TransactionType contains Payment,Refund
Groups
  • SaleChannel
Summaries
  • DiscountedAmount Sum




Report NameP: All Payments by Sale Channel and Form of Payment
Report TypePayment Reports
Report DescriptionTotal payments across all sales channels for a user-specified date range broken out by sale channel and form of payment. This report is used to determine total receipts.
Report SummaryAggregated list of payments by form of payment and sale channel
UseUsed by Accounting and Operations to determine total receipts for each sale channel divided by form of payment.  This report would mainly be used for research and probably wouldn't be used on a regular basis.

Data CollectionTransactions
Filters
  • TransactionType contains Payment,Refund
Groups
  • SaleChannel
  • PaymentMethod
Summaries
  • DiscountedAmount Sum




Report NameP: Box Office Payments (All Workstations Combined)
Report TypePayment Reports
Report DescriptionTotal payments for all Point of Sale workstations for a user-specified date range broken out by form of payment. This report is used to determine total Box Office receipts.
Report SummaryAggregated list of all payments taken at the Point of Sale
UseThis is one of the primary daily closeout reports for the Box Office.  Use this report to determine all receipts from all Box Office workstations to prepare the daily deposit.
Tips and Tricks

Data CollectionTransactions
Filters
  • TransactionType contains Payment,Refund
  • SaleChannel equals Pos
Groups
  • PaymentMethod
Summaries
  • DiscountedAmount Sum




Report NameP: Box Office Payments by Workstation
Report TypePayment Reports
Report DescriptionAll payments collected at the Point of Sale for a user-specified date range broken out by workstation and form of payment.
Report SummaryAggregated list of payments taken at the Point of Sale seperated by workstation
UseThis is one of the primary daily closeout reports for the Box Office.  Clients who assign a till to a single workstation shared by multiple users can use this report to determine receipts for each workstation.

Data CollectionTransactions
Filters
  • TransactionType contains Payment,Refund
  • SaleChannel equals Pos
Groups
  • TerminalId
  • PaymentMethod
Summaries
  • DiscountedAmount Sum




Report NameP: Payments by User
Report TypePayment Reports
Report DescriptionAll payments collected by a specific user for a user-specified date range broken out by form of payment. Note: This report excludes Online sales as those are not associated with an internal user.
Report SummaryAggregated list of payments taken at the Point of Sale seperated by user
UseThis is one of the primary daily closeout reports for the Box Office.  Clients who assign a till to a single user and no other users have access to that drawer can use this report to determine receipts for each workstation.

Data CollectionTransactions
Filters
  • TransactionType contains Payment,Refund
  • TransactionUserLogin exists
Groups
  • TransactionUserLogin
  • PaymentMethod
Summaries
  • DiscountedAmount Sum




Report NameP: Refund Report (Detail)
Report TypePayment Reports
Report DescriptionDetails of refunds given to customers during a user-specified time period
Report SummaryList of all refunds with full details for a period
UseUsed by Accounting and Operations to review detailed information on refunds given during a period.  Normally, this report is use to investigate anomalies.  One of the "summary" versions of the refund report are normally attached to daily closing paperwork. 

Data CollectionTransactions
Filters
  • TransactionType equals Refund
Fields
  • TransactionDate
  • OrderNumber
  • SaleChannel
  • TerminalId
  • TransactionUserLogin
  • Quantity
  • OrderItemType
  • EventName
  • EventStartTime
  • TicketType
  • AddOn
  • ItemMembershipLevelName
  • PaymentMethod
  • CreditCardBrand
  • DiscountedAmount




Report NameP: Refund Report (Summary - All Sale Channels)
Report TypePayment Reports
Report DescriptionDetails of refunds given to customers during a user-specified time period
Report SummaryList of all refunds with high-level information for a period
UseUsed to show all refunds for the day from all sale channels.  This report would be included in the overall daily closing package as it captures all refund transactions at the venue.

Data CollectionTransactions
Filters
  • TransactionType equals Refund
Fields
  • TransactionDate
  • OrderNumber
  • SaleChannel
  • TransactionUserLogin
  • TerminalId
  • PaymentMethod
  • CreditCardBrand
  • DiscountedAmount




Report NameP: Refund Report (Summary - Box Office Only)
Report TypePayment Reports
Report DescriptionDetails of refunds given to customers during a user-specified time period
Report SummaryList of refunds performed at the Box Office with high-level information for a period
UseUsed to show all refunds that occured at the Box Office only.  This report would be included in the daily Box Office closing packet

Data CollectionTransactions
Filters
  • TransactionType equals Refund
  • SaleChannel equals Pos
Fields
  • TransactionDate
  • OrderNumber
  • TransactionUserLogin
  • TerminalId
  • PaymentMethod
  • CreditCardBrand
  • DiscountedAmount




Report NameR: All Revenue (Detail)
Report TypeRevenue Reports
Report DescriptionA detailed listing of all revenue transactions for a user-specified date range
Report SummaryList of all revenue transactions with full details for a period
UseGenerally used for deep analysis or to export data for use in an external system.
Tips and TricksNote:  This report is based on transaction date or the date of the sale.  Because add-ons and Memberships don't necessarily have an event date associated with them, reporting on these items has to happen on the sale date.

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
Fields
  • TransactionDate
  • OrderNumber
  • SaleChannel
  • TransactionUserLogin
  • TerminalId
  • TransactionType
  • OrderItemType
  • Quantity
  • EventStartTime
  • EventName
  • TicketType
  • AddOn
  • AddOnType
  • ItemMembershipLevelName
  • ItemMembershipOfferingName
  • Amount
  • DiscountCode
  • DiscountValue
  • DiscountedAmount




Report NameR: Daily Item Sales and Revenue Summary
Report TypeRevenue Reports
Report DescriptionSummarizes the quantity of items sold and revenue generated grouped by date for a user-specified date range.
Report SummaryAggregated items sold and revenue generated by transaction date
UseUsed by Accounting and Operations to record or recognize revenue based on Sale Date
Tips and TricksNote:  This report is based on transaction date or the date of the sale.  Because add-ons and Memberships don't necessarily have an event date associated with them, reporting on these items has to happen on the sale date.

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
Groups
  • TransactionDate (DayMonthYear)
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameR: Daily Item Sales and Revenue by Item Type
Report TypeRevenue Reports
Report DescriptionSummarizes the quantity of items sold and revenue generated grouped by date and item type for a user-specified date range.
Report SummaryAggregated items sold and revenue generated by transaction date and item type
UseUsed by Accounting and Operations to record or recognize revenue based on Sale Date.
Tips and TricksNote:  This report is based on transaction date or the date of the sale.  Because add-ons and Memberships don't necessarily have an event date associated with them, reporting on these items has to happen on the sale date.

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
Groups
  • TransactionDate (DayMonthYear)
  • OrderItemType
  • AddOnType
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameR: Daily Item Sales and Revenue by Sale Channel
Report TypeRevenue Reports
Report DescriptionSummarizes the quantity of items sold and revenue generated grouped by date for a user-specified date range.
Report SummaryAggregated items sold and revenue generated by transaction date and sale channel
UseUsed by Accounting and Operations to record or recognize revenue based on Sale Date.
Tips and TricksNote:  This report is based on transaction date or the date of the sale.  Because add-ons and Memberships don't necessarily have an event date associated with them, reporting on these items has to happen on the sale date.

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
Groups
  • TransactionDate (DayMonthYear)
  • SaleChannel
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameR: Event Attendance and Revenue by Event Date
Report TypeRevenue Reports
Report DescriptionTotal quantity of items sold and revenue generated during the user-specified date range broken up by event date. Note: this report excludes any sales not associated with an event.
Report SummaryAggregated tickets and event-associated add-ons sold and revenue generated by event date
UseUsed by Accounting and Operations to record or recognize attendance and event revenue based on event date.
Tips and TricksNote: This report is based on Event Date or date of visit.  Because add-ons and memberships aren't necessarily tied to an event, those items may not be included in this report

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
  • EventName exists
Groups
  • EventStartTime (DayMonthYear)
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameR: Event Attendance and Revenue by Event Name
Report TypeRevenue Reports
Report DescriptionTotal tickets sold and revenue generated during the user-specified date range broken up by event name. Note: This report only includes tickets and add-ons associated with an event. It does not include revenue from membership sales.
Report SummaryAggregated tickets and event-associated add-ons sold and revenue generated by event name
UseUsed by Accounting and Operations to record or recognize attendance and event revenue based on event date.
Tips and TricksNote: This report is based on Event Date or date of visit.  Because add-ons and memberships aren't necessarily tied to an event, those items may not be included in this report

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
  • EventName exists
Groups
  • EventName (Date)
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameR: Event Attendance and Revenue by Event Name and Item Name
Report TypeRevenue Reports
Report DescriptionTotal quantity of items sold and revenue generated during the user-specified date range broken up by event name and item name. Note: this report excludes any sales not associated with an event.
Report SummaryAggregated tickets and event-associated add-ons sold and revenue generated by event and item name
UseUsed by Accounting and Operations to record or recognize attendance and event revenue based on event date.
Tips and TricksNote: This report is based on Event Date or date of visit.  Because add-ons and memberships aren't necessarily tied to an event, those items may not be included in this report

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
  • EventName exists
Groups
  • EventName (Date)
  • TicketType
  • AddOn
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameR: Item Sales and Revenue by Item Type
Report TypeRevenue Reports
Report DescriptionTotal quantity of items sold and revenue generated during the user-specified date range broken up by order item type.
Report SummaryAggregated items sold and revenue generated by item type
UseUsed by Accounting and Operations to record or recognize revenue based on Sale Date.
Tips and TricksNote:  This report is based on transaction date or the date of the sale.  Because add-ons and Memberships don't necessarily have an event date associated with them, reporting on these items has to happen on the sale date.

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
Groups
  • OrderItemType
  • AddOnType
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameR: Item Sales and Revenue by Sale Date and Item Type
Report TypeRevenue Reports
Report DescriptionTotal quantity of items sold and revenue generated during the user-specified date range broken up by transaction data and order item type.
Report SummaryAggregated items sold and revenue generated by item type and sale date
UseUsed by Accounting and Operations to record or recognize revenue based on Sale Date.
Tips and TricksNote:  This report is based on transaction date or the date of the sale.  Because add-ons and Memberships don't necessarily have an event date associated with them, reporting on these items has to happen on the sale date.

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
Groups
  • TransactionDate (DayMonthYear)
  • OrderItemType
  • AddOnType
Summaries
  • Quantity Sum
  • DiscountedAmount Sum




Report NameR: Total Revenue by Sale Channel
Report TypeRevenue Reports
Report DescriptionTotal revenue generated across all sales channels for a user-specified date range broken out by sale channel.
Report SummaryAggregated total revenue by sale channel
UseUsed by Accounting and Operations to record or recognize revenue based on Sale Date.
Tips and TricksNote:  This report is based on transaction date or the date of the sale.  Because add-ons and Memberships don't necessarily have an event date associated with them, reporting on these items has to happen on the sale date.

Data CollectionTransactions
Filters
  • TransactionType contains Sale,RefundSale
Groups
  • SaleChannel
Summaries
  • DiscountedAmount Sum




Report NameU: Ticket Use by Event
Report TypeUsage Reports
Report DescriptionNumber of tickets sold and checked in by event.
Report SummaryAggregated event listing with tickets sold and checked in
UseUsed in venues that scan tickets to determine how many tickets were sold and how many tickets were checked in to an event.
Tips and TricksTo get usage percentage, divide the total tickets checked in by the total tickets sold on an event.  This will tell you what percentage of ticket purchasers are "no-shows"

Data CollectionTicketAnalytics
Groups
  • EventStartTime (Date)
  • EventName
Summaries
  • TicketQuantity Sum
  • CheckedInCount Sum




Report NamezAnalytics-(FIN) Settle Daily ACME Use Only
Report TypeACME Internal Reports
Report DescriptionACME Use Only - Used to calculate fees




Report NamezAnalytics-(FIN) Monthly ACME Use Only
Report TypeACME Internal Reports
Report DescriptionACME Use Only - Used to calculate fees




FAQ


We have a lot of reports in our environment already.  Do we have to take the ACME Standard Reports?  All new clients will automatically receive the ACME Standard Reports when their environment is set up.  Existing clients can elect to have them deployed by contacting ACME Product Support.


I am only interested in a couple of the reports.  Can I choose which Standard Reports I want seeded to my environment?  The Standard Reports come as a full set and cannot be selected a la carte.  If you only want a couple of the reports, we have included the fields, filters, groups, and summaries so you can build your own!


Will you be releasing more ACME Standard Reports?  Yes!  And your feedback is appreciated.  If you have an idea for a Standard Report, please reach out to Support and let us know!  We intend this collection of reports to be ever-evolving.



Release Webinar