We recently became aware of an issue in Backoffice where the creation of organization orders with deferred payment is being blocked by a “Please provide a ZIP code” error. This is caused by the system expecting billing data for credit, which is the default payment method when building orders in Backoffice.
Workaround: when building organization orders with deferred payment, selecting cash as the payment method allows the user to continue forward with order creation without collecting payment or providing billing information.
UPDATE 6/2/23: A fix for this issue was deployed in our 11.27.0.1 Release. If you are still encountering this behavior, please hard refresh your browser tab to clear your cache and attempt again.