Event Configuration

Event Template Basics
Event Templates are the basis for all Event sales in ACME. This is where you set your Event's description and timing, determine Pricing, and apply Disc...
Fri, 9 Oct, 2020 at 7:40 PM
Creating Event Schedules
Schedules are different ways to organize tickets for an Event. You can create many Schedules in the same Event Template. For example, you can create sep...
Thu, 23 Apr, 2020 at 6:01 PM
Setting Your Available Sales Channels For Your Event
To set the sales channels that your Event will be available for purchase on, you will need to do that on the Event Schedule level.  In the ACME Back Off...
Tue, 21 Jul, 2020 at 3:36 PM
Creating a Timed-Entry Event with a Standard Schedule
To create a timed-entry event you need to create a "standard" schedule on your event template.  Navigate to Events > Templates and select E...
Thu, 16 Apr, 2020 at 3:20 PM
Event Publishing FAQ
Q: My event is showing as sold out on B2C (online) or not available at the POS even though space is available. What steps should I take to make it available...
Wed, 18 Dec, 2019 at 12:27 PM
Publishing your Event
Once you've created an Event Template, set up Schedules, and configured Flex Pay, Add-ons, and Exceptions, it's time to publish your Event. Pu...
Tue, 26 Sep, 2017 at 1:30 PM
Creating a General Admission Schedule for your Event
To create a General Admission Event you need to create a "General Admission" schedule on your event template.  In the ACMe Back Office, naviga...
Thu, 16 Apr, 2020 at 2:59 PM
Configuring Schedules for Private Events
When booking a Private Event for a Group visit, you can make it extremely easy on your staff to quickly create a custom Private Event and save endless amoun...
Thu, 18 Jun, 2020 at 2:30 PM
Ending an Event Schedule to Stop Sales
Due to unexpected circumstances, you may need to end an event schedule early or temporarily halt sales. Here are some best practices depending on your use c...
Fri, 22 May, 2020 at 12:20 AM
Working with Suspended Events
Overview Suspended events allow users to make changes to ongoing schedules while also safe guarding events that have already been booked with at least o...
Tue, 9 Jun, 2020 at 2:36 PM