ACME Product Support

TABLE OF CONTENTS Prerequisites to Setting Up an Event Event Templates vs. Event Instances Creating Event Instances Creating a New Event Template Des...

Schedules are different ways to organize tickets for an Event. You can create many Schedules in the same Event Template. For example, you can create sep...

To set the sales channels that your Event will be available for purchase on, you will need to do that on the Event Schedule level.  In the ACME Back Off...

TABLE OF CONTENTS Overview Configuration Basics Member Discounts Member-Only Events Components of Membership Rules Membership Levels Discount Lis...

To create a timed-entry event you need to create a "standard" schedule on your event template.  Navigate to Events > Templates and select E...

Q: My event is showing as sold out on B2C (online) or not available at the POS even though space is available. What steps should I take to make it available...

Once you've created an Event Template, set up Schedules, and configured Flex Pay, Add-ons, and Exceptions, it's time to publish your Event. Publ...

To create a General Admission Event you need to create a "General Admission" schedule on your event template.  In the ACMe Back Office, naviga...

When booking a Private Event for a Group visit, you can make it extremely easy on your staff to quickly create a custom Private Event and save endless amoun...

Overview A Flex Pay schedule allows purchasers to pay variable amounts for tickets. Flex Pay can be useful for donations-based or pay-what-you-wish program...