Print Intensity Issues


200 DPI paper on a 300 DPI printer, it will print really light
300 DPI paper on a 200 DPI printer, it will print really dark


Tickets continually feeding - slider bar isn’t snug on the feed


FGL for Print without cut <q>


Motherboard power supply light indicators 


note: customers won't see this, the printer has to be disassembled to see the power supply lights.  This should not be used for over-the-phone troubleshooting as the likelihood of a power supply going bad is low.  


Statuses for a red light on the motherboard:

  • flashing = good 
  • solid = bad
  • no light = no power