Overview

If you encounter an error code while using ACME Point of Sale (POS) or Backoffice (B2B), or our API, you can reference the list below (or attached PDF) for details on the meaning of each code.


TABLE OF CONTENTS


HTTP Response Codes

CodeTextDescription
200OKSuccess
400Bad Request

The server cannot or will not process the request due to something that is perceived to be a client error. An accompanying error message will explain further

401Unauthorized

Authentication credentials were missing or you tried to access an object that you don't have access to

403ForbiddenThe request is understood but it has been refused or access is not allowed. An accompanying error message will explain further
404Not FoundThe resource requested does not exist
409
Duplicate transaction
419Session Expired

Your session has expired. Your session, which was obtained with a username/password combination, has expired and can no longer be used

429
You exceeded the maximum number of requests for a given interval
483Payment Processing ErrorThere wan an error processing the payment. An accompanying error message will explain further
500Server Error

There was an error processing your request. This was caused by something unexpected on our side and we are working hard to correct the issue. Retrying later may resolve this. An accompanying error message will explain further


ACME Error Messages

Code

Error

Message

NPE

NULL POINTER ERROR

General error related to missing data

1001

NO_ADMIN

Could not find the admin user for that tenant

1002

ACCOUNT_USER_DNE

Could not find account user

1003

ACCOUNT_DNE

Could not find account

1004

ACCOUNT_NAME_DNE

Could not find account with name

1005

ACCOUNT_TENANT_RELATIONSHIP_DNE

Could not find Account Tenant

Relationship

1006

DEPARTMENT_DNE

Could not find department

1007

USER_DNE

Could not find user

1008

VISITOR_DNE

Could not find visitor

1009

TENANT_DNE

Could not find tenant

1010

NO_CURRENT_ACCOUNT

No current account available

1011

PAYMENT_POLICY_DNE

Could not find payment policy for id

1012

PAYMENT_TRANSACTION_DNE

Could not find payment transaction

1013

PAYMENT_SALE_TRANSACTION_DNE

Could not find sale transaction

1014

PAYMENT_POLICY_INVALID_ID

Invalid payment policy

1015

PAYMENT_POLICY_NO_CURRENT

Could not find payment policy for current account

1016

ADD_ON_DNE

Could not find add on

1017

REPORT_DNE

Could not find report

1018

PATH_DNE

Could not find path

1019

ORDER_DNE

Could not find order

1020

ORDER_ITEMS_DNE

Could not find order items

1021

ORDER_SOURCE_NAME_DNE

Could not find order source name

1022

RESOURCE_DNE

Could not find resource

1023

RESOURCE_FIELD_DNE

Could not find resource field

1024

RESOURCE_TEMPLATE_DNE

Could not find resource template

1025

RESOURCE_SCHEDULE_DNE

Could not find resource schedule

1026

EVENT_DNE

Could not find event with id

1027

EVENT_TEMPLATE_DNE

Could not find event template

1028

GIFT_CARD_DNE

Could not find gift card

1029

TICKET_DNE

Could not find ticket

1030

TERMINAL_DNE

Could not find terminal

1031

MEMBERSHIP_CATEGORY_DNE

Could not find membership category

1032

DB_RECORD_DNE

Could not find record

1033

SHOPPING_CART_DNE

Could not find shopping cart

1034

ACCOUNT_CATEGORY_DNE

Could not find account category

1035

ACCOUNT_DISCOUNT_DNE

Could not find account discount

1036

REBOOK_EVENT_ID_NOT_FOUND

Could not find the event specified for rebook

1037

EVENT_PRICE_LIST_NOT_FOUND

Could not find event price list

1038

INVALID_COMBO_TYPE

Invalid Combo Type. Event and

TicketCategory are required

1039

CANNOT_REMOVE_ENTITY

Entity can't be removed, there exist dependencies

1040

COUPON_CODE_DNE

Could not find coupon with code

1041

COUPON_CATEGORY_DNE

Could not find coupon category

1042

COUPON_DNE

Could not find coupon

1043

CANNOT_REMOVE_USER_GROUP

UserGroup can't be removed, there are users or Roles mapped to it. Remove mappings and try again

1044

PAYOUT_SUBMIT_FAILED

Invalid TenantId

1045

PAYOUT_INFO_RECORD_NOT_FOUND_FOR_TENANT

Could not find payoutInfoDo for tenant

1046

PAYOUT_RESUBMIT_ORIGINAL_TRANSACTION_NOT_FOUND

Could not find original transaction for resubmit

1047

PAYOUT_INVALID_DIRECTORY_PATH

Invalid file or directory path

1048

PAYOUT_COULD_NOT_BUILD_LITLE_REQUEST

Input parameter/s are invalid

1049

PAYOUT_FAILED

PAYOUT_FAILED

1050

VANTIV_REQUIRED

Account Setup Missing Payout Settings.

1051

MEMBERSHIP_ATTRIBUTE_DNE

Could not find membership attribute

1052

GLCODE_FILE_NOT_FOUND

Could not find/Retrieve GLCode File from S3 

1053

GLCODE_COULD_NOT_BE_RESOLVED

Could not Resolve GLCode 

1054

PAYMENT_METHOD_DNE

Could not find Payment Method

1055

REPORT_FILE_NOT_FOUND

Could not find/Retrieve Txn Report File from S3 

1056

CUSTOM_REPORT_DEFAULT_DATE_ERROR

Please use the custom report default date range field

1057

RESERVATION_DNE

could not find reservation

1058

POS_CONFIG_NOT_FOUND

Could not find POS config

1059

TERMINAL_WITH_ID_NOT_FOUND

Could not find terminal with id 

1060

END_TIME_BEFORE_START_TIME

End time can not be a date before start time

1061

RESOURCE_AVAILABILITY_CONFIG_DNE

Could not find resource availability configuration

1062

EVENT_TEMPLATE_RESOURCE_REQUEST_DNE

Could not find event template resource request

1063

USER_PREFERENCE_DNE

Could not find preference for view

1064

RESOURCE_REQUEST_DNE

Could not find Resource Request

1065

USER_AUTHENTICATION_FAILURE

User Authentication Failure

1066

NO_MATCHING_ROUTING_DOMAIN_FOUND

No Matching Routing Domain Found

1067

PARTNER_DNE

Could not find Partner

1068

ORDER_REQUEST_DNE

Could not find order request

1069

ORDER_REQUEST_ITEM_DNE

Could not find order request item

1070

ORDER_REQUEST_TICKET_DNE

Cound not find ticket type in order request item

1071

ORG_DNE

Organization not found

1072

ORGANIZATION_DNE

Could not find Organization

1073

INVALID_MEMBERSHIP_CATEGORY

Invalid membership level

1074

VISITOR_EXISTS_IN_MULTIPLE_TENANTS

Visitor exists in multiple tenants

1075

INVALID_QRCODE_CONTENT

QR code data must be alphanumeric

2001

TENANT_INCORRECT

Tenant information is not set for the current user

2002

REQUEST_ID_MISMATCH

The id on the path does not match the id in the body

2003

ACCOUNT_CATEGORY_RELATIONSHIP_EXISTS

This account is already associated with this category

2004

ACCOUNT_CATEGORY_SYSTEM_CANT_MODIFY

The system defined account category can not be modified

2005

ACCOUNT_CATEGORY_SYSTEM_CANT_DELETE

The system defined account category can not be deleted

2006

ACCOUNT_CATEGORY_DUPLICATE

There is already an account category with this name

2007

TICKET_INVENTORY_INSUFFICIENT

There are not enough tickets available to satisfy this order

2008

EVENT_CAPACITY_UPDATE_TOO_LOW

New event capacity cannot be less than used capacity

2009

TENANT_ID_REQUIRED

Please provide a tenantId

2010

CREDIT_CARD_EXCEPTION_PAYMENT

Card exception during payment processing

2011

CREDIT_CARD_EXCEPTION_REFUND

Card exception during refund processing

2012

SOME_EVENTS_UNAVAILABLE

Some events in the order not available

2013

RESOURCE_ID_REQUIRED

The Resource Id is a required field

2014

START_TIME_REQUIRED

The Start Time is a required field

2015

ORDER_DUPLICATE

The order already exists

2016

EVENT_DUPLICATE

The event already exists

2017

ORDER_ALREADY_REFUNDED

The order has already been refunded

2018

TICKET_DUPLICATE

A ticket with that id already exists

2019

ORDER_CANT_REFUND_MANUAL

Manually entered orders cannot be refunded

2020

ORDER_CANT_REFUND_OVER_LIMIT

Can not be refunded because the refund is for more than the number of items purchased

2021

RESOURCE_TEMPLATE_IN_USER

Can not delete resource template as it's still being used

2022

RESOURCE_TEMPLATE_ID_REQUIRED

The Resource Template Id is a required field

2023

DUPLICATE_FIELD_NAME

Duplicate field name

2024

RESOURCE_ALREADY_ASSIGNED

The resource is already assigned at that time

2025

EMAIL_IN_USE

Email already in use

2026

REQUEST_NAME_MISMATCH

The name on the path does not match the name in the body

2027

END_TIME_REQUIRED

The End Time is a required field

2028

MULTIPLE_SHOPPING_CARTS

Multiple shopping carts for the same visitor

2029

COUPON_CATEGORY_RELATIONSHIP_EXISTS

This coupon is already associated with this category

2030

COUPON_CODE_REQUIRED

Coupon Code is a required field

2031

PARTIAL_PAY_ORDER_REBOOK 

Partially paid orders cannot be rebooked. Please refund and create a new order

2032

TOO_MANY_TICKETS

Can only process 2000 tickets at once

2033

MULTIPLE_VOUCHER_TRANSACTIONS

Multiple Voucher Transactions are applied to this Order

2034

POS_CONFIG_NAME_ALREADY_EXISTS

There is a POS configuration with the specified name

2035

POS_CONFIG_NAME_CANNOT_BE_EMPTY

Config name can not be empty

2036

POS_CONFIG_DELETE_ASSIGNED

Can not delete a POS configuration currently in use

2037

POS_CONFIG_MISSING_ARGUMENTS

You need to specify id or terminalId values to get a config

2038

MULTIPLE_COUPON_CODES

Multiple Coupon Codes are applied to a

Shopping Cart Item

2039

DUPLICATE_USER_NAME

Duplicate tenant_users.user_name

2040

RESOURCE_TIME_FRAME_REQUIRED

Resource time frame is a required field

2041

RESOURCE_TIME_FRAME_ALLOCATION_REQUIRED

Resource time frame allocation is a required field

2042

RESOURCE_TIME_FRAME_TYPE_REQUIRED

Resource time frame type is a required field

2043

TENANT_RELATIONSHIP_TYPE_REQUIRED

Please provide a tenant relationship type

2044

RELATED_TENANT_ID_REQUIRED

Please provide related tenant id

2045

RESOURCE_FIELD_NAME_MISMATCH

The name for the fields array element should be set to null or same as the name of the resource template

2046

RESOURCE_FIELDS_SIZE_ERROR

Only one field can be added to the template

2047

ACCOUNT_CATEGORY_CANT_DELETE

The category has organizations associated and can't be deleted

2048

SHOPPING_CART_EMPTY

At least one shopping cart item must have positive quantity

2049

RESOURCE_TEMPLATE_USED_IN_EVENT_TEMPLATES_AND_RESOURCE

This template is being used by

Resources or Events. You can add new attributes, but cannot edit any other details while in use.

2050

ORDER_CONTAINS_MEMBERSHIP

Order already contains a membership item

2051

UNIFIED_CART_NOT_SUPPORTED_FOR_INCYCLE_MEMBERSHIP_ACTIONS

Please order membership and other items separately. These need to be completed in separate orders to get the correct pricing

20152

DUPLICATE_API_REQUEST

API request is being duplicated or resent

2052

POS_CONFIG_ENABLE_CUSTOMER_INPUT_ON_PURCHASE

Enable customer collection for purchases setting is required

2053

DUPLICATE_CUSTOMFIELD_ENTRY

A CustomField with that name already exists

2054

CART_CANNOT_CONTAIN_MULTIPLE_MEMBERSHIP_ITEMS

A cart cannot contain more than one membership id

2055

CANNOT_PROCESS_REFUNDS_IN_UNIFIED_CART

Cannot process refunds in a unified cart

2056

DUPLICATE_NAME

Please provide a unique name

2057

TENANT_ID_MISMATCH

Tenant Id mismatch


Session

CodeErrorMessage

3001

SESSION_EXPIRED

Your session has expired, please log back in

3002

SESSION_REQUIRED

Session is required. Please provide a session

3003

UNAUTHORIZED_CALL

You do not have permissions to perform that operation

3004

SIGN_IN

Please sign in first

3005

INVALID_SESSION

Invalid session

3006

INVALID_CONFIRMATION_TOKEN

Could not find a user with that confirmation token

3007

INVALID_RECOVERY_TOKEN

Could not find a user with that recovery token

3008

ENCRYPTION_ERROR

There was an error during encryption of content

3009

RATE_LIMIT_EXCEEDED

Too Many Requests, API rate limit exceeded

3010

DEPRECATED_API

API being called has been deprecated


Configuration Errors

CodeErrorMessage

4001

CONFIGURATION_ERROR

Your system is not configured correctly

4002

TENANT_ADMINISTRATION_ID_REQUIRED

ID is required

4002

TENANT_ADMINISTRATION_GIFT_CERTIFICATES_REQUIRED

Gift certificates setting is required

4002

TENANT_ADMINISTRATION_REVIEWS_REQUIRED

Reviews setting is required

4002

TENANT_ADMINISTRATION_COUPONS_REQUIRED

Coupons setting is required

4002

TENANT_ADMINISTRATION_MEMBERSHIP_REQUIRED

Membership setting is required

4002

TENANT_ADMINISTRATION_ALLOW_AMEX_REQUIRED

Allow AMEX setting is required

4002

TENANT_ADMINISTRATION_AMEX_PROCESSOR_REQUIRED

AMEX payment processor setting is required

4002

TENANT_ADMINISTRATION_PROCESSOR_REQUIRED

Payment processor setting is required

4002

TENANT_ADMINISTRATION_SURVEY_FREQUENCY_REQUIRED

Survey frequency setting is required

4002

TENANT_ADMINISTRATION_ROUNDING_REQUIRED

Rounding setting is required

4012

TENANT_ADMINISTRATION_BILLING_ADDRESS_REQUIRED

Billing address setting is required

4013

TENANT_ADMINISTRATION_B2B_BILLING_ADDRESS_REQUIRED

B2B Billing address setting is required

4014

TENANT_ADMINISTRATION_MEMBERSHIP_SALES_REQUIRED

Membership sales setting is required

4015

TENANT_ADMINISTRATION_ENABLE_CUSTOMER_INPUT_ON_CHARGE_REQUIRED

Enable customer collection for purchases setting is required

4016

TENANT_ADMINISTRATION_EXTERNAL_SYSTEM_SUPPORTED

External system not supported

4017

TENANT_ADMINISTRATION_MEMBERSHIP_VERIFICATION_LAST_NAME_REQUIRED

Membership Verification Last Name is required

4200

PUBLISHABLE_KEY_REQUIRED

Publishable key required

4201

PUBLISHABLE_KEY_INVALID

Invalid publishable key

4202

CORS_DOMAIN_ORIGIN_MISMATCH

CORS domain origin mismatch


POS Configuration Errors

CodeErrorMessage

4018

POS_CONFIGURATION_TERMINAL_ID_REQUIRED

Terminal ID is required

4019

POS_CONFIGURATION_VO_REQUIRED

The POS configuration cannot be empty

4020

POS_CONFIGURATION_TERMINAL_ID_NOT_FOUND

Configuration for terminal ID cannot be found


Missing Values

CodeErrorMessage

5000

MISSING_REQUIRED_HEADER

Missing required header value

5001

INDEX_OUT_OF_RANGE

The index is out of range

5002

INVITE_DEACTIVATED_USER

User is deactivated and can not be invited

5003

INVITE_EXISTING_USER

User is already on boarded, please recover password if forgotten.

5004

INVALID_START_TIME

Invalid start time

5005

INVALID_END_TIME

Invalid end time

5006

START_BEFORE_END

Start time must be before the end time

5007

INVALID_PASSWORD_CHAR

email or password contain a special character that cannot be encrypted

5008

INVALID_RESOURCE_CATEGORY

Invalid value for

ResourceCategoryEnum

5009

NAME_REQUIRED

You must provide a name

5010

TYPE_REQUIRED

You must provide a type

5011

DATE_REQUIRED

You must provide a date

5012

HOURS_REQUIRED

You must provide a value for hours

5013

DAYS_OF_WEEK_REQUIRED

Please provide the days of the week

5014

ORG_NAME_REQUIRED

Please enter an organization name

5015

EMAIL_REQUIRED

Please enter an email address

5016

EMAIL_DOMAIN_REQUIRED

Please use a work email address to create an organization account

5017

DEPARTMENT_NAME_REQUIRED

Please enter a department name

5018

DESCRIPTION_REQUIRED

You must provide a description

5019

EVENT_ID_REQUIRED

You must provide an event id

5020

EVENT_TEMPLATE_ID_REQUIRED

You must provide an event template id

5021

ADD_ON_ID_REQUIRED

Please provide a valid add-on id

5022

QUANTITY_REQUIRED

Please provide a quantity greater than 0

5023

PRICE_LIST_REQUIRED

Please provide a price list

5024

PERSON_TYPE_REQUIRED

Please provide a person type

5025

PERSON_TYPE_ID_REQUIRED

Please provide a person type id

5026

URI_REQUIRED

Please provide a URI

5027

CAPACITY_REQUIRED

Please provide a capacity greater than 0

5028

DURATION_REQUIRED

Please provide a valid duration

5029

ID_REQUIRED

Please provide an id

5030

EFFECTIVE_START_TIME_REQUIRED

Please provide a valid effective start time

5031

OPERATION_REQUIRED

Please provide an operation

5032

PREREQUISITE_REQUIRED

Please provide at least one prerequisite

5033

MIN_LESS_THAN_MAX

Please make your min value less than your max value

5034

MINUTES_VALID

Minutes must be greater than or equal to 0

5035

HOURS_VALID

Hours must be greater than or equal to 0

5036

DAYS_VALID

Days must be greater than or equal to 0

5037

CAN_NOT_DELETE_DUE_TO_OUTSTANDING_TICKETS

Can not delete event because it has outstanding tickets

5038

SIGN_IN_ERROR

Incorrect email and/or password

5039

EMAIL_DNE

Could not find a visitor with that email

5040

PASSWORD_REQUIRED

Please enter a password

5041

ACCOUNT_ID_REQUIRED

Please provide an account id

5042

CATEGORY_ID_REQUIRED

Please provide a category id

5043

DISCOUNT_ID_REQUIRED

Please provide a discount id

5044

SCHEDULE_NAME_REQUIRED

Please provide a schedule name

5045

NUMBER_REQUIRED

Please provide a number

5046

VALUE_REQUIRED

Please provide a value

5047

ORDER_ID_REQUIRED

Please provide an order id

5048

ORDER_ITEM_ID_REQUIRED

Please provide an order item id

5049

KEY_REQUIRED

Please provide a key

5050

LABEL_REQUIRED

Please provide a label

5051

LINK_REQUIRED

Please provide a link

5052

TICKET_ID_REQUIRED

Please provide a ticket id

5053

INVALID_SORT_ORDER

Invalid SortOrder value. Valid values are 

5054

INVALID_ID

Invalid value for id

5055

INVALID_VERSION

Invalid version

5056

NAME_TOO_LONG

The Name you provided is too long

5057

VALUE_TOO_LONG

The Value you provided is too long

5058

TOO_MANY_CUSTOM_FIELDS

You can have a maximum of three custom fields

5059

COUPON_ID_REQUIRED

Please provide a coupon id

5060

INVALID_COMBO_EVENT_TEMPLATE

The combo contains an invalid 

5061

EMAIL_STATUS_METADATA_REQUIRED

Email metadata data is required

5062

EMAIL_STATUS_TO_REQUIRED

Recipient email address is required

5063

EMAIL_STATUS_TYPE_REQUIRED

Email type is required

5064

EVENT_REQUIRED

Please provide an event

5065

MODIFIED_STATUS_REQUIRED

Please provide a modified status

5066

PERSON_TYPE_NOT_FOUND

Person type not found

5067

PRICE_LIST_NOT_FOUND

Price list not found

5068

EVENT_NOT_FOUND

Event not found

5069

EVENT_TEMPLATE_NOT_FOUND

Event template not found

5070

DEPARTMENT_NOT_FOUND

Department not found

5071

TERMINAL_NOT_FOUND

Terminal not found

5072

REVIEW_NOT_FOUND

Review not found

5073

REVIEW_REQUEST_NOT_FOUND

Review request not found

5074

FIELD_NOT_FOUND

Field not found

5075

PREREQUISITE_NOT_FOUND

No prerequisites found

5076

RECOMMENDATIONS_NOT_FOUND

No recommendations found

5077

CONTACT_NOT_FOUND

Contact not found

5078

ADDRESS_NOT_FOUND

Address not found

5079

RESOURCE_CATEGORY_REQUIRED

Please provide a resource category

5080

CONTACT_NOT_ACTIVE

Contact is not active

5081

ORDER_ITEM_REQUIRED

Must convert at least one order item

5082

STREET_ADDRESS1_REQUIRED

Please provide a street address

5083

CITY_REQUIRED

Please provide a city

5084

STATE_REQUIRED

Please provide a state

5085

ZIP_REQUIRED

Please provide a ZIP code

5086

COUNTRY_REQUIRED

Please provide a country

5087

INVALID_SORT_FIELD

Invalid sortField value. Valid values are 

5088

INVALID_DEFAULT_SORT_FIELD

Invalid default sortField. Valid values are 

5089

CAN_NOT_DELETE_EVENTTEMPLATE_DUE_TO_OUTSTANDING_TICKETS

Can not delete event template because it has outstanding tickets

5090

TERMINAL_ID_CAN_NOT_BE_NULL

Terminal id can not be null

5091

CUSTOMER_IMPORT_ID_DNE

Customer import ID cannot be null

5092

MEMBERSHIP_IMPORT_ID_DNE

Membership import ID cannot be null

5093

BARCODE_IMPORT_ID_DNE

Barcode import ID cannot be null

5094

INVALID_NOTIFICATION_ACTION

Invalid notification action value

5095

INVALID_EMAIL_MESSAGE_STATUS

Invalid email notification message status

5096

ENTITY_NOT_FOUND

Entity storage not found

5097

POS_CONFIG_NO_HEADER_DATA

Standard Header Data not found in entity

5098

INVALID_DATA_CHANGE_MESSAGE_INSTANCE

Invalid data change instance

5099

INVALID_MESSAGE_INSTANCE

Message is not an instance of

EmailMessage

5100

MISSING_EMAIL_MESSAGE_PAYLOAD

EmailMessage does not contain a message payload

5101

MISSING_DESTINATION_EMAIL

EmailMessage payload does not contain a destination email address

5102

EVENT_CANCEL_MESSAGE_ALREADY_EXISTS

Event Cancel Message already exists

5103

INVALID_EVENT_CANCEL_STATUS

Invalid event cancel status value

5104

INVALID_EVENT_CANCEL_NAME

Invalid event cancel status name

5105

EVENT_ALREADY_CANCELLED

Event already cancelled

5106

INVALID_EVENT_CANCEL_MESSAGE_INSTANCE

Invalid event cancel message instance

5107

CANCEL_EMAIL_TEMPLATE_IS_EMPTY

The cancelled event template is empty

5108

EVENT_CANCEL_PARAMS_NOT_PRESENT

The request does not contain the event cancel params

5109

EVENT_CANCELLED

The event is canceled

5110

SENDGRID_ERROR

SendGrid Error

5111

PASSWORD_POLICY_ENABLED_REQUIRED

Password security enabled is required

5112

PASSWORD_POLICY_LENGTH_REQUIRED

Password security minimum length is required

5113

PASSWORD_POLICY_MIXED_CASE_REQUIRED

Password security mixed case is required

5114

PASSWORD_POLICY_MIN_DIGITS_REQUIRED

Password security minimum digits is required

5104

PASSWORD_POLICY_MIN_SYMBOLS_REQUIRED

Password security minimum symbols is required

5115

PASSWORD_POLICY_INVALID_PASSWORD

Invalid password

5116

PRINTER_CONFIG_NAME_ALREADY_EXISTS

Printer config name already exists

5117

PRINTER_CONFIG_NAME_REQUIRED

Printer config name is required

5118

PRINTER_CONFIG_DEFINITION_REQUIRED

Printer config definition is required

5119

PRINTER_CONFIG_STATE_REQUIRED

Printer config state is required

5120

PRINTER_CONFIG_PARSE_ERROR

Could not parse PrinterConfig

5121

PRINTER_CONFIG_NOT_FOUND

Printer config not found

5122

TICKET_CONFIG_NAME_REQUIRED

Ticket config name is required

5123

TICKET_CONFIG_NAME_ALREADY_EXISTS

Ticket config name already exists

5124

TICKET_CONFIG_NOT_FOUND

Ticket config not found

5125

TICKET_CONFIG_ASSIGNED_STATUS_REQUIRED

Ticket assigned status is required

5126

PRINTER_CONFIG_TYPE_NOT_VALID

Value is not a valid printer type

5127

PRINTER_CONFIG_TYPE_REQUIRED

Printer config type is required

5128

TENANT_CONFIG_NOT_FOUND

Tenant config not found

5129

TICKET_UUID_REQUIRED

Must provide at least one ticket UUID

5130

CUSTOM_FIELDS_ENTITY_NOT_FOUND

CustomFields not found

5131

CUSTOM_FIELDS_INVALID_ATTRIBUTE

CustomFields input validation failed

5132

PASS_TEMPLATE_REPUBLISH

Can't republish a pass template

5133

PASS_TEMPLATE_CANCELED

Can't update a canceled pass template

5134

PASS_TEMPLATE_PUBLISH_DUPE

Can't publish as that would cause duplicates

5135

PASS_TEMPLATE_SAVE_DUPE

There are duplicates in the sequences

5136

PASS_TEMPLATE_MAX_PASSES

This template would create too many passes

5137

PASS_TEMPLATE_DELETE_SCANNED

This template has passes that have been scanned and can't be deleted

5138

ENABLE_GOOGLE_ANALYTICS_REQUIRED

Google Analytics Tracking flag is required

5139

ENABLE_GTM_REQUIRED

Google Tag Managerflag is required

5140

INVALID_INPUT_PARAMETER

Input Parameter Validation Failed

5141

INVALID_INPUT_PARAMETER_SALE_CHANNEL

Input Parameter Validation Failed for

'saleChannel'

5142

INVALID_INPUT_PARAMETER_DONATION_ASPECTS

Input Parameter Validation Failed for

'DonationAspects Enum'

5143

INVALID_ENTITY_NAME_PARAMETER

Input Parameter Validation Failed,

'Duplicate Entity Name'

5144

MISSING_EMAIL_DATA

Missing EmailData value

5145

ORIGIN_REQUIRED

The POS origin is required

5146

PAYMENT_REQUIRED

Please provide payment information

5147

FULL_PAYMENT_REQUIRED_FOR_ORG

This organization is required to pay in full

5148

INVALID_NAME_PARAMETER

Input Parameter Validation Failed For :

'Name' Parameter

5149

INVALID_EMAIL_MESSAGE_PAYLOAD_CONTEXT_KEY

Invalid email notification message context key

5150

DESCRIPTION_TOO_LONG

The Description you provided is too long

5151

SKU_TOO_LONG

The SKU you provided is too long

5152

PRICE_MISSING

You must provide a price

5153

INVALID_TYPE

Please provide a valid type

5154

APPEAL_NOT_FOUND

Appeal not found

5155

CAMPAIGN_NOT_FOUND

Campaign not found

5156

FUND_NOT_FOUND

Fund not found

5157

CAPTCHA_FAILED

Captcha failed

5158

BARCODE_DNE

Could not find barcode

5159BARCODE_INVALIDInvalid barcode
5160ORDER_NUMBER_INVALIDinvalid order number
5161BARCODE_REQUIREDBarcode required
5162TOO_MANY_BARCODESToo many barcodes
5163EVENT_TEMPLATE_MISMATCHThis ticket is not valid for this event
5164BARC0DE_DUPLICATEDThe barcode is a duplicate
5165INVALID_EMAILEmail is invalid
5166INVALID_FIRST_NAMEFirsts name is invalid
5167INVALID_LAST_NAMELast name is invalid
5168PERSON_TYPE_NOT_AVAILABLEPerson type not available
5169INVALID_ORDER_NUMBEROrder number is invalid
5170ERROR_MESSAGE_NOT_ALLOWEDError message not allowed
5171INVALID_INITIAL_STATUSInvalid initial status
5172ERROR_CODE_NOT_ALLOWEDError code not allowed
5173BARCODE_DEACTIVATE_NOT_NEWCan only deactivate new barcodes
5174BARCODE_CHECKIN_NOT_NEWInvalid Ticket
5175CONTACT_TICKET_ISSUERContact Ticket Issuer
5176TICKET_ISSUER_INVALIDInvalid Ticket Issuer

 

Payment Errors

CodeErrorMessage

6000

LEGACY_REFUND

Legacy order credit card refund

6001

INVALID_TERMINAL_ID

Invalid terminal id

6002

UNKNOWN_PAYMENT_ERROR

Unknown Payment Error

6003

DECRYPT_ERROR

Could not decrypt

6004

CREDIT_CARD_CHARGE_ERROR

There was an error charging your credit card

6005

DUPLICATE_TRANSACTION

Duplicate transaction

6006

INSUFFICIENT_MEMBERSHIP

You don't have the required membership to make that purchase

6007

UNSUPPORTED_CARD_TYPE

Card type not supported

6008

REFUND_NOT_SUPPORTED

Refund is not supported using this operation

6009

NO_EXTERNAL_CHARGE_ID

Cannot refund; no external charge id

6010

INVALID_PAYMENT_TOKEN

Invalid payment token. Please create a new token to continue

6011

INVALID_PAYMENT_METHOD

Invalid Payment Method


Payment Processing Errors

CodeErrorMessage

6100

INVALID_NUMBER

Please enter a valid credit card number

6101

INVALID_EXPIRY_MONTH

Please enter a valid expiration month

6102

INVALID_EXPIRY_YEAR

Please enter a valid expiration year

6103

INVALID_CVC

Invalid CVC code

6104

INCORRECT_NUMBER

Please enter a valid credit card number

6105

EXPIRED_CARD

The card has expired

6106

INCORRECT_CVC

Invalid CVC code

6107

INCORRECT_ZIP

Please enter the correct ZIP / Postal

Code for your credit card

6108

CARD_DECLINED

The card was declined

6109

MISSING

There is no card on a customer that is being charged

6110

PROCESSING_ERROR

An error occurred while processing the card

6111

INVALID_EXPIRATION_DATE

The expiration date is invalid

6112

INVALID_DEVICE_APP_INFO_ATTRIBUTES

Invalid DeviceAppInfo attributes in request payload

6113

INCORRECT_ADDRESS

Please enter the correct billing address for your credit card

6114

PAYMENT_PROCESSOR_NOT_CONFIGURED

Payment Processor not configured

6115

INVALID_EXT_REF_ID

Invalid extReferenceId parameter, it should not be null and be less than 50 characters long


Offline Payments

CodeErrorMessage

6116

INVALID_OFFLINE

Invalid transaction count, it should not be different from the number of transactions

6117

INVALID_STATUS

Cannot transition offline transaction to new status

6118

TRANSACTION_NOT_FOUND

The offline transaction uuid could not be found

6118

TRANSACTION_CANNOT_TRANSITION

The offline transaction cannot transition


Could Not Parse X

CodeErrorMessage

7000

FIELD_DATA_PARSE_ERROR

Could not parse FieldData

7001

CREATE_TENANT_PARSE_ERROR

Could not parse CreateTenant

7002

EQUIPMENT_PARSE_ERROR

Could not parse Equipment

7003

FACILITY_PARSE_ERROR

Could not parse Facility

7004

RESOURCE_SCHEDULE_PARSE_ERROR

Could not parse ResourceSchedule

7005

RESOURCE_PARSE_ERROR

Could not parse Resource

7006

RESOURCE_USER_PARSE_ERROR

Could not parse ResourceUser

7007

RESOURCE_CAPACITY_PARSE_ERROR

Could not parse ResourceCapacity

7008

RESOURCE_TEMPLATE_PARSE_ERROR

Could not parse ResourceTemplate

7009

INVENTORY_VO_PARSE_ERROR

Could not parse inventory

7010

ADD_ON_LIST_PARSE_ERROR

Could not parse AddOnList

7011

PERSON_TYPE_PARSE_ERROR

Could not parse PersonType

7012

PRICE_LIST_PARSE_ERROR

Could not parse PriceList

7013

PRICE_LIST_ENTRY_PARSE_ERROR

Could not parse PriceListEntry

7014

PERSON_TYPE_CHILD_PARSE_ERROR

Could not parse PersonTypeChild

7015

EVENT_REVENUE_ANALYTICS_PARSE_ERROR

Could not parse EventRevenueAnalytics

7016

EVENT_REVENUE_METRICS_PARSE_ERROR

Could not parse EventRevenueMetrics

7017

VOUCHER_PARSE_ERROR

Could not parse Voucher

7018

DISCOUNT_ACCOUNT_PARSE_ERROR

Could not parse DiscountAccount

7019

DISCOUNT_VALUE_PARSE_ERROR

Could not parse DiscountValue

7020

DISCOUNT_PARSE_ERROR

Could not parse Discount

7021

EVENT_TEMPLATE_PARSE_ERROR

Could not parse EventTemplate

7022

EVENT_PARSE_ERROR

Could not parse Event

7023

EVENT_SCHEDULE_PARSE_ERROR

Could not parse EventSchedule

7024

SHOPPING_CART_PARSE_ERROR

Could not parse ShoppingCart

7025

SHOPPING_CART_COMBO_ADD_ON_DETAIL_PARSE_ERROR

Could not parse

ShoppingCartComboAddOnDetail

7026

SHOPPING_CART_COMBO_EVENT_DETAIL_PARSE_ERROR

Could not parse

ShoppingCartComboEventDetail

7027

SHOPPING_CART_COMBO_ITEM_PARSE_ERROR

Could not parse

ShoppingCartComboItem

7028

SHOPPING_CART_ITEM_PARSE_ERROR

Could not parse ShoppingCartItem

7029

SHOPPING_CART_TICKET_PARSE_ERROR

Could not parse ShoppingCartTicket

7030

ACCOUNT_CATEGORY_PARSE_ERROR

Could not parse AccountCategory

7031

ACCOUNT_CATEGORY_RELATIONS_PARSE_ERROR

Could not parse

AccountCategoryRelations

7032

EVENT_SCHEDULE_DAY_PARSE_ERROR

Could not parse EventScheduleDay

7033

EVENT_ANALYTICS_PARSE_ERROR

Could not parse EventAnalytics

7034

ACCOUNT_CATEGORY_EVENT_SCHEDULE_RELATIONS_PARSE_ERROR

Could not parse

AccountCategoryEventScheduleRelation

7035

VENUE_PARSE_ERROR

Could not parse Venue

7036

GIFT_CARD_PARSE_ERROR

Could not parse GiftCard

7037

TRANSACTION_PARSE_ERROR

Could not parse Transaction

7038

TRANSACTION_WITH_ITEMS_PARSE_ERROR

Could not parse TransactionWithItems

7039

ORDER_TRANSACTION_AMOUNTS_PARSE_ERROR

Could not parse

OrderTransactionAmounts

7040

TRANSACTION_ANALYTICS_PARSE_ERROR

Could not parse TransactionAnalytics

7041

TRANSACTION_ITEM_ANALYTICS_PARSE_ERROR

Could not parse

TransactionItemAnalytics

7042

TRANSACTION_ITEM_PARSE_ERROR

Could not parse TransactionItemParse

7043

AMOUNT_QUANTITY_PARSE_ERROR

Could not parse AmountQuantity

7044

RATE_CARD_PARSE_ERROR

Could not parse RateCard

7045

RATE_CARD_PRICING_PARSE_ERROR

Could not parse RateCardPricing

7046

SETTLEMENT_PARSE_ERROR

Could not parse Settlement

7047

SALE_CHANNEL_AMOUNT_PARSE_ERROR

Could not parse SaleChannelAmount

7048

SALE_CHANNEL_BY_TYPE_AMOUNT_PARSE_ERROR

Could not parse

SaleChannelByTypeAmount

7049

SALE_TYPE_AMOUNT_PARSE_ERROR

Could not parse SaleTypeAmount

7050

SETTLEMENT_HEADER_PARSE_ERROR

Could not parse SettlementHeader

7051

SETTLEMENT_TRANSACTION_PARSE_ERROR

Could not parse SettlementTransaction

7052

SETTLEMENT_TRANSACTION_ITEM_PARSE_ERROR

Could not parse

SettlementTransactionItem

7053

WHITE_LABEL_PARSE_ERROR

Could not parse WhiteLabel

7054

TICKET_CONFIG_PARSE_ERROR

Could not parse TicketConfig

7055

POS_CONFIG_PARSE_ERROR

Could not parse PointOfSaleConfig

7056

ORDER_PARSE_ERROR

Could not parse Order

7057

CHECKOUT_INPUT_PARSE_ERROR

Could not parse CheckoutInput

7058

ORDER_ITEM_PARSE_ERROR

Could not parse OrderItem

7059

ORDER_SOURCE_TYPE_PARSE_ERROR

Could not parse OrderSourceType

7060

ORDER_EXCEPTION_CODES_PARSE_ERROR

Could not parse OrderExceptionCodes

7061

EVENT_CAPACITY_PARSE_ERROR

Could not parse EventCapacity

7062

REPORT_DEFINITION_PARSE_ERROR

Could not parse ReportDefinition

7063

REPORT_FIELD_CONFIGURATION_PARSE_ERROR

Could not parse

ReportFieldConfiguration

7064

REPORT_FIELD_NAME_PARSE_ERROR

Could not parse ReportFieldName

7065

COUPON_PARSE_ERROR

Could not parse Coupon

7066

COUPON_CATEGORY_PARSE_ERROR

Could not parse Coupon Category

7067

COUPON_CATEGORY_EVENT_SCHEDULE_RELATIONS_PARSE_ERROR

Could not parse

CouponCategoryEventScheduleRelation

7067

COUPON_EFFECTIVE_DATES_PARSE_ERROR

Could not parse CouponEffectiveDates

7068

COUPON_CATEGORY_RELATION_PARSE_ERROR

Could not parse

CouponCategoryRelation

7069

ANALYTICS_CUSTOM_FIELD_PARSE_ERROR

Could not parse Analytics Custom Fields

7070

PAYOUT_WORKFLOW_INPUT_PARSE_ERROR

Could not parse PayoutWorkflowInputVo

7071

PAYOUT_TRANSACTION_INPUT_PARSE_ERROR

Could not parse

TenantPayoutTransactionVo

7072

PAYOUT_TRANSACTION_STATUS_PARSE_ERROR

Could not parse

TenantPayoutTransactionStatusVo

7073

EMAIL_STATUS_PARSE_ERROR

Could not parse EmailStatusVo

7074

SENDGRID_CALLBACK_PARSE_ERROR

Could not parse SendGridCallbackVo

7075

TRANSACTION_REPORT_METADATA_PARSE_ERROR

Could not parse

TransactionReportMetadata

7076

CUSTOM_REPORT_UPDATE_ERROR

Custom Reports cannot be updated

7077

RESERVATION_PARSE_ERROR

Could not parse Reservation

7078

REPORT_DATE_RANGE_INVALID

Invalid report date range 

7079

POS_CONFIG_TILE_PARSE_ERROR

Could not parse TileVo

7080

RESOURCE_AVAILABILITY_CONFIG_PARSE_ERROR

Could not parse

ResourceAvailabilityConfigurationVo

7081

RESOURCE_AVAILABILITY_DEFINITION_PARSE_ERROR

Could not parse

ResourceAvailabilityDefinitionVo

7082

MEMBERSHIP_CATEGORY_WITH_NO_DEFAULT_TYPE

The membership category does not have a default type

7083

IMAGE_PARSE_ERROR

Could not parse Image Data

7084

EMAIL_MESSAGE_PARSE_ERROR

Could not parse Email Message

7085

EVENT_RESOURCE_SUMMARY_PARSE_ERROR

Could not parse

EventResourceSummary

7086

EVENT_RESOURCE_REQUEST_SUMMARY_PARSE_ERROR

Could not parse

EventResourceRequestSummary

7087

TENANT_RELATIONSHIPS_PARSE_ERROR

Could not parse TenantRelationshipsVo

7088

RESOURCE_TEMPLATE_WITH_ATTRIBUTES_PARSE_ERROR

Could not parse

ResourceTemplateWithAtributesVo

7089

ACTION_ENTITY_PARSE_ERROR

Could not parse Action Entity

7090

TRIGGER_BASED_RULE_PARSE_ERROR

Could not parse Trigger Based Rule

7091

MEMBERSHIP_CATEGORY_WITH_NO_PRIMARY_TYPE

The membership category does not have a primary type

7092

SALE_RULE_SET_PARSE_ERROR

Could not parse Sale Rule Set

7093

DATE_RANGE_LIMIT_EXCEEDED

Date Range Limit Exceeded, shouldn't be more than a month

7094

FORM_PARSE_ERROR

Could not parse form

7095

SHOPPING_CART_FORM_PARSE_ERROR

Could not parse ShoppingCartForm

7096

EVENT_RESOURCE_ANALYTICS_PARSE_ERROR

Could not parse EventResourceAnalytics

7097

FORM_ANALYTICS_PARSE_ERROR

Could not parse FormAnalytics

7098

CHECKOUT_B2B_INPUT_PARSE_ERROR

Could not parse CheckoutInputB2B

8000

INTERNAL_SERVER_ERROR

Internal Server Error

8001

INTERNAL_TEST_ERROR

Internal Test Error

8002

CONCURRENCY_LIMIT_ERROR

Too many concurrent requests, please try again

8003

EMAIL_SEND_ERROR

Email send error

8004

DUPLICATE_CUSTOMER_ID

Customer ID already exists

8005

DUPLICATE_MEMBERSHIP_ID

Membership number conflicts with an existing membership. Please review the membership numbers and their import IDs 

8006

DUPLICATE_BARCODE_ID

Membership updated, but Barcode ID was found to be a duplicate during load. Future memberships syncing may have resolved the duplicate. Please review.

8007

MEMBERSHIP_CARDHOLDERS_DNE

Membership does not contain any cardholder

8019

MEMBERSHIP_CARDHOLDER_UPDATE_FAILED

Membership cardholder update failed.

8020

CARD_DOES_NOT_CONTAIN_MEMBERSHIP

Membership card does not contain membership

8020

MEMBERSHIP_CARD_DNE

Membership card does not exist

8077

CUSTOMER_DNE

External Customer -  does not exist

8008

MEMBER_CARD_CREATION_FAILED

Member card creation failed

8009

MEMBERSHIP_CREATION_FAILED

Membership creation failed

8010

MEMBERSHIP_SOURCE_REQUIRED

membership source required

8011

CUSTOMER_SOURCE_REQUIRED

customer source required

8012

MEMBERSHIP_STANDING_REQUIRED

membership standing required

8013

INVALID_ADDRESS

Address is invalid

8014

MEMBERSHIP_DNE

Membership does not exist

8015

CANNOT_PUBLISH_MEMBERSHIP_CATEGORY_INSTANCE

Membership category instance cannot be published

8016

MEMBERSHIP_TYPE_ALREADY_IN_USE

The selected primary type is already being used by the membership level : 

8017

MEMBERSHIP_ALREADY_EXPIRED

Membership already Expired

8018

INVALID_MEMBERSHIP_INFO

Membership level/offering is invalid

8030

INVALID_MEMBERSHIP_ACTION

Invalid membership action

8031

INVALID_DONATION_AMOUNT

Invalid donation amount

8032

MEMBERSHIP_NOT_CREATED_IN_ACME

This membership transaction can’t be completed right now. Please contact the membership desk to update your membership.

8033

NO_MEMBERSHIP_ITEMS_FOR_CHARGE_PREVIEW

Charges can be previewed only for

Membership Cancellation and

Downgrade Items

8034

MEMBERSHIP_REFERENCED_IN_UPGRADE_DOWNGRADE_RULES

Membership Levels cannot change types ,Regular vs. Auxiliary) or switch between groups when referenced in upgrade or downgrade rules.

8035

EXISTING_BILLING_ADDRESS

A Billing address already exists for the customer

8036

DUPLICATE_PERSON_TYPE

Person Type already exists

8037

MISSING_CUSTOMER_IN_PRIMARY_MEMBERSHIP_CARD

Primary cardholder does not have an associated customer record

8038

CUSTOMER_CREATION_FAILED

customer creation failed

8040

MEMBERSHIP_NO_PRIMARY_CARD_HOLDER

Membership must have one primary card. The membership was not imported

8041

MEMBERSHIP_MULTIPLE_PRIMARY_CARD_HOLDERS

Membership cannot have more than one primary card. The membership was not imported

8042

SF_MEMBERSHIP_NO_PRIMARY_CARD_HOLDER

Membership must have one primary card

8043

SF_MEMBERSHIP_MULTIPLE_PRIMARY_CARD_HOLDERS

Membership cannot have more than one primary card

8100

EXPRESS_PARTIAL_APPROVAL

Partial Approval

8101

EXPRESS_DECLINE

Decline

8102

EXPRESS_EXPIRED_CARD

Expired Card

8103

EXPRESS_DUPLICATE_APPROVED

Duplicate approved

8104

EXPRESS_DUPLICATE

Duplicate

8105

EXPRESS_PICK_UP_CARD

Pick up card

8106

EXPRESS_REFERRAL

Referral / Call Issuer

8107

EXPRESS_BALANCE_NOT_AVAILABLE

Balance Not Available

8108

EXPRESS_NOT_DEFINED

Not defined

8109

EXPRESS_INVALID_DATA

Invalid data

8110

EXPRESS_INVALID_ACCOUNT

Invalid account

8111

EXPRESS_INVALID_REQUEST

Invalid request

8112

EXPRESS_AUTHORIZATION_FAILED

Authorization Failed

8113

EXPRESS_NOT_ALLOWED

Not Allowed

8114

EXPRESS_OUT_OF_BALANCE

Out of Balance

8115

EXPRESS_COMM_ERROR

Communication error

8116

EXPRESS_HOST_ERROR

Host error

8117

EXPRESS_UNKNOWN_RESULT

A communication failure occurred with

the Element payment processor service, +

8118

EXPRESS_SERVICE_UNAVAILABLE

Express service is currently unavailable

8119

EXPRESS_ERROR

Error

8200

PAYMENT_APROOVED

Payment Approval

8201

PAYMENT_DECLINED

Partial Approval

8203

PAYMENT_ZIP_VALIDATION_FAILED

ZIP Validation Failed

8204

PAYMENT_ADDRESS_VALIDATION_FAILED

Address Validation Failed

8205

PAYMENT_VALIDATION_FAILED

Validation Failed

8205

PAYMENT_CVV_VALIDATION_FAILED

Validation Failed

8222

PAYMENT_INVALID_PARAMETERS

Invalid Parameters

8223

PAYMENT_HOST_ERROR

Host Communication Error

8224

PAYMENT_COMM_ERROR

Communication Error

9006

MEMBERSHIP_LEVEL_CHANGE_ELIGIBILITY_CREATION_FAILED

Membership level change eligibility relationship failed

9007

INVALID_MEMBERSHIP_LEVEL_CHANGE_ELIGIBILITY

Invalid membership level change eligibility

9008

NOT_A_PUBLISHED_MEMBERSHIP_LEVEL

This membership level is not published : 

9009

MEMBERSHIP_LEVEL_CHANGE_ELIGIBILITY_DNE

This membership level change eligibility relationship does not exist: 

9010

MEMBERSHIP_LEVEL_CHANGE_ELIGIBILITY_ALREADY_EXISTS

A change eligibility relationship already exists for this level. Please update the existing one.

9011

HOUSEHOLD_CREATION_FAILED

Household creation failed

9012

HOUSEHOLD_DNE

Household does not exist

9013

HOUSEHOLD_CUSTOMER_RELATION_DNE

This customer does not belong to this household

9014

MEMBERSHIPID_REQUIRED

Membership ID required for this action

9015

SOURCE_MEMBERSHIP_LEVEL_CONFLICT

Conflicting change level relationships found for this source level

9016

HOUSEHOLD_CUSTOMER_RELATION_ALREADY_EXISTS

This customer already belongs to this household

9017

MEMBERSHIP_VERIFICATION_EMAIL_REQUIRED

The member has no registered email address

9018

MEMBERSHIP_CARD_LAYOUT_NOT_FOUND

The membership card layout does not exist

9019

PUBLISHABLE_NAME_REQUIRED

You must provide a name

9020

PUBLISHABLE_NAME_ALREADY_EXISTS

An element with the same name already exists

9021

UNKNOWN_REFUND_AMOUNT

The refund amount for this transaction in unknown

9022

INVALID_MEMBERSHIP_RENEWAL

Membership has to be renewed into the same membership level

9023

LEVEL_ID_REQUIRED

Please provide a level id

9024

WHITE_LABEL_NOT_FOUND

Whitelabel object not found

9025

WHITE_LABEL_MEMBERSHIP_CONFIG_PARSE_ERROR

Could not parse membership cofig

9026

WHITE_LABEL_OBJECT_REQUIRED

White label object required

9027

MEMBERSHIP_VERIFICATION_STATUS_NONEXISTENT

The value is not a valid verification status

9028

MEMBERSHIP_VERIFICATION_URL_CONTEXT_TOO_LONG

The URL context for this search is too long

9029

CORP_MEMBERSHIP_DNE

Corporate Membership does not exists

9030

CONTACT_CUSTOMER_REL_DNE

Contact has no customer associated

9031

INVALID_MEMBERSHIP_DATES

The new membership dates overlaps with the existing one

9032

MEMBERSHIP_OFFERING_DNE

The membership offering does not exist or it does not belong to the specified level

9033

EXTERNAL_ID_REQUIRED

External ID required

9034

EXTERNAL_BARCODE_DNE

External barcode cannot be null

9035

ORGANIZATION_MEMBERSHIP_NOT_FOUND

Organization membership not found

9036

INVALID_SALE_CHANNEL

Invalid Sale Channel

9037

MEMBERSHIP_LIFECYCLE_ACTION_DNE

The name is not a valid Membership

Lifecycle Action

9038

UNKNOWN_INPUT_VARIABLE

The following values for the current membership are unknown : 

9039

OFFERING_CANNOT_BE_DELETED

The following offering is tied to existing memberships: 

9040

NO_ELIGIBLE_LIFECYCLE_ACTION

There are no eligible lifecycle actions to be performed at this time

9041

CANNOT_REPLACE_CARD

This membership card cannot be replaced. Please provide the the card ID

9042

CANNOT_DELETE_PUBLISHED_LEVEL

Cannot delete a published draft

9043

INVALID_MEMBERSHIP_STANDING

Invalid membership standing

9044

UPDATED_ONLY_THE_ACTIVE_VERSION_OF_A_MEMBERSHIP

The membership has been updated but there is a pending membership in Acme which has not been updated. Please review to see if future changes will be necessary.

9045

RE_TYPE_NOT_MAPPED_TO_AN_OFFERING

This RE program, category and subcategory is not mapped to an Acme membership offering. Please update the mapping in Acme back-office.

9046

MEMBERSHIP_ALREADY_CANCELED

Membership already Canceled

9047

UNSYNCED_RE_MEMBERSHIP

Cannot take an RE update for a membership that has not been synced with RE

9047

FUTURE_MEMBERSHIP_DATE_OVERLAP

This membership was not updated as it

conflicts with a pending membership in

Acme

9048

ENTITLEMENT_EVALUATION_EXCEPTION

Entitlements evaluation must be based on a membership or membership category

9049

ENTITLEMENT_VIOLATION

Entitlements have been exceeded 

9050

DATE_RANGE_REQUIRED

Please provide both fixFrom and fixTo dates

9051

ORG_ID_MISMATCH

External and Local Ids does not match

9052

CSV_UPLOAD_DISABLED

Tenant has live sync enabled csv upload not allowed

9053

MULTIPLE_PRICEPOINTS_FOUND

Cannot determine base price - multiple price points in the target offering

9054

EXTERNAL_COLLABORATOR_DNE

Collaborator does not exist

9100

AVS_MISSING_ZIPCODE

A ZIP code must be provided

9101

AVS_MISSING_ADDRESS

A complete address must be provided

9102

COMBINATION_NOT_SUPPORTED

The following parameter combo is not supported

9103

INVALID_PRINTER_SELECTION_VALUE

The value is not a valid printer selection option

9104

EVENT_SCHEDULE_NOT_FOUND

The event schedule was not found

9105

COULD_NOT_BUILD_JSON_STRING_PRINTER_CONFIG

Could not build JSON String for Printer

Config

9048

OBJECT_LOCK_LOCKED

Record locked by other user

9049

OBJECT_LOCK_NO_PERMISSION

No permission to perform this action

9050

OBJECT_LOCK_LOCKED_SYSTEM

Record locked by other user

9051

OBJECT_LOCK_NO_PERMISSION_SYSTEM

No permission to perform this action

9052

OBJECT_REQUIRES_LOCK

Record requires lock to save but was not locked by the current user

9053

MEMBERSHIP_LIFECYCLE_ACTION_DISCOUNT_DNE

Could not find membership lifecycle action discount

9054

COUPON_CATEGORY_ID_REQUIRED

coupon category ID required

9055

LIFECYCLE_ACTION_REQUIRED

lifecycle action required

9056

LEVEL_INFO_REQUIRED

Membership Level info required

9056

OFFERING_INFO_REQUIRED

Membership offering info required

9057

NOT_A_PUBLISHED_OFFERING

Not a published Membership offering : 

9058

COUPON_CODE_CONFLICT

Multiple discounts mapped to this coupon code

9059

MULTIPLE_MEMBERSHIP_DISCOUNTS_AVAILABLE

Multiple membership discounts available. Please pick one to proceed

10000

CHECKOUT_FORMS_REQUIRES_ITEM_ID

Item id is required

10001

CHECKOUT_FORMS_REQUIRES_ITEM_TYPE

Item type is required

10002

CHECKOUT_FORMS_REQUIRES_FORMS

Forms are required

10003

ORDER_FORMS_PARSE_ERROR

Could not parse OrderForm

10004

ORDER_FORMS_INVALID_ITEM_TYPE

The value is not a valid item type

11000

FORM_ID_REQUIRED

Form id is required

11001

FORM_NAME_REQUIRED

Form name is required

11002

FORM_NUMBER_REQUIRED

Form number is required

11003

FORM_TYPE_REQUIRED

Form type is required

11004

FORM_SOURCE_REQUIRED

Form source is required

11005

FORM_SOURCE_FORM_ID_REQUIRED

Source form id is required

11006

FORM_SOURCE_FORM_URL_REQUIRED

Source form url is required

11007

FORM_SOURCE_FORM_RESPONSE_ID_REQUIRED

Source form response id name is required

11008

FORM_RESPONSE_DATA_REQUIRED

Response data is required

11009

FORM_SUBMISSION_DATE_REQUIRED

Submission date is required

11010

FORMS_NOT_FOUND

No forms found

11011

FORM_NAME_EXISTS

Form same name already exists

11012

FORM_RESPONSE_ID_REQUIRED

Form response id is required

11013

FORM_RESPONSE_NOT_FOUND

Form response data not found

11014

FORM_PROPERTY_NOT_VALID

The value is not a form property

11015

FORM_PREFERERENCES_REQUIRED

Form preferences are required

11016

FORM_PROPERTIES_B2C_REQUIRED

Form properties for B2C are required

11017

FORM_PROPERTIES_POS_REQUIRED

Form properties for POS are required

11018

FORM_DNE

Form does not exist

12000

CUSTOM_FORM_FIELDS_LABEL

Custom form field label is required

12001

CUSTOM_FORM_FIELDS_NAME

Custom form field name is required

12002

INVALID_COUPONS_IN_CART

Cart contains invalid or conflicting coupons

12003

CANNOT_MODIFY_A_PUBLISHED_VERSION

Cannot create or update a published version. Please add changes to the draft and publish it

12004

FORM_SOURCE_CANNOT_BE_DRAFT

Source form cannot be a draft version of a form

12006

PUBLISHED_FORM_DNE

Published form does not exist

12007

MEMBERSHIP_LEVEL_COLLECTION_ALREADY_IN_USE

Collection already in use

12008

NAME_ALREADY_EXISTS

Name already exists

12009

CANNOT_DELETE_PUBLISHED_VERSION

Cannot delete a published version 

12010

MULTIPLE_MEMBERSHIP_LEVEL_COLLECTION_USAGE

A membership level can only be mapped to one group

12009

VALID_BASE_MEMBERSHIP_REQUIRED

A valid base membership is required to purchase an Auxiliary.

12011

MULTIPLE_BASE_MEMBERSHIPS_FOUND

Multiple base memberships found.

12008

INVALID_ERROR_MESSAGE_FOR_SENDRESULT

Invalid error message for SendResult

12004

ENTITLEMENTS_DNE

Entitlements does not exist

12005

ENTITLEMENTS_EVENT_TEMPLATE_ID_CONFLICT

Conflicting event template Ids found in entitlements

12006

ENTITLEMENTS_CONFIG_DNE

Entitlements does not exist

12007

MEMBERSHIP_LEVEL_REQUIRED

Membership levels are required

1031

MEMBERSHIP_LEVEL_DNE

Could not find membership level 

1035

TEMPLATE_ALREADY_CONTAINS_ENTITLEMENTS

An entitlement configuration already exists for the event template

1032

CONFLICTING_ENTITLEMENTS_QUANTITIES

You can have only one limit per ticket type, membership level and timeframe combination

1033

PRICEPOINT_REQUIRED_WITH_LIMITS

Pricepoint required when there is a limit 

1034

LIMITS_REQUIRED_WITH_PRICEPOINTS

Limit required when there are pricepoints 

1034

ENTITLEMENT_CONFIGURATION_UNDEFINED

Unable to find any entitlements config or

Sales rules config 

1032

CONFLICTING_DISCOUNTS

Multiple discounts / A combination of no discount and a discount per membership level found

1036

TIMEFRAME_REQUIRED_WITH_PRICEPOINTS

Limit required when there is a pricepoints 

1040

VOUCHER_NOT_FOUND

Voucher is not present at transaction level as not yet added

1041

MEMBERSHIP_CANNOT_EXPIRE_BEFORE_START

Membership cannot expire before start time

12011

ACME_DEFAULT_REPORT_LOCK

Cannot custom the locked report

12012

INSUFFICIENT_INFO_FOR_PRIMARY_CARDHOLDER

Something went wrong. Please try again and complete all required fields

12013

EXPIRED_COUPON

The coupon is no longer valid

12013

CARD_CANNOT_EXPIRE_AFTER_MEMBERSHIP

The secondary cardholders

1060

CARD_END_TIME_BEFORE_START_TIME

Card end time can not be a date before start time

1061

CARD_END_TIME_BEFORE_MEMBERSHIP_START_TIME

Card end time can not be a date before membership start time

1062

EXPIRY_DATE_OVERLAP

This action is not allowed as it overlaps with a membership starting on 

1063

NO_CARD_EXPIRING_WITH_MEMBERSHIP

One primary cardholder must remain active through the membership expiration date

1064

CANNOT_UPDATE_EXPIRY_DATE_OF_CANCELED_MEMBERSHIP

Cannot update a canceled membership, please rejoin

9014

REQUIRED_PARAMETERS_FOR_MEMBERSHIP_VALIDATION

A membership number or an email is required to perform this action

9015

ORGANIZATION_IMPORT_ID_DUPLICATED

This organization import ID exists on another organization.

9016

CORPORATE_MEMBERSHIP_ORGANIZATION_IMPORT_ID_REQUIRED

Organization Import ID is required for corporate memberships

9017

CORPORATE_MEMBERSHIP_ARE_ONLY_ALLOWED_FOR_CORP_LEVEL

You cannot associate an Organization to an Individual/Family Membership Level


Event Template Purchase Availability

CodeErrorMessage

13000

PURCHASE_TIME_FRAME_REQUIRED

Purchase availability time frame is required

13001

UNSUPPORTED_SALE_RULE

For each action is not supported for sale rule

13002

PRICEPOINT_REQUIRED

Atleast one pricepoint is required 

13003

PRICEPOINT_DNE

Could not find pricepoint,s) 

13004

TIMEFRAME_UNSUPPORTED

TimeFrame is currently not supported for this type of rule 

13005

CONFLICTING_SALE_RULE

You can have only one limit per pricepoint in a limit rule

13006

CANNOT_UPDATE_REPLACED_MEMBERSHIP

Cannot update a replaced membership

13007

INVALID_EXTERNAL_ID

Invalid external Id

13008

INVALID_ACME_AND_EXTERNAL_ID

Invalid acme and external Id


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