Production Release Date: Thursday, January 9, 2020 

Platforms: B2C, B2B

Release Type: Hotfix

Downtime: None


ACME eCommerce (B2C)

  • Member verification via email
    • We have fixed an issue where members were unable to verify their membership by email online using the white label site, if a venue was using a masked URL. This has been fixed and all members can verify their membership online successfully, using their email address.

ACME Back Office (B2B)

  • Refund error for orders with multiple payments applied
    • We have fixed an issue where refunding an order with multiple payments applied resulted in an error "An error has occurred: null", making it unclear to the user if the refund was successful or not. The issue has been resolved and refunds for orders with multiple payments will be successfully processed with no error message displayed.

Note: To ensure Back Office updates are as seamless as possible, we recommend performing a hard refresh of your internet browser after a release is deployed. In some cases, you may also need to reset your browser's data cache including any saved cookies and related browsing data. Please contact if you experience any issues after a release.