When your venue is designing an access control point for your venue or exhibit space, we recommend checking your requirements to see if the ACME AC application is needed or if your team will manually mark tickets as checked in using the ACME Sales app. Below is a list of key differences and considerations to guide you in making the appropriate business decision.


Manually Checking in tickets (ACME Sales)

Using the ACME Sales application, event tickets can be manually check  in by your frontline staff after a sale is completed or by looking up any order in Order Management. This solution is best used for venues where your point of sale (POS) is also your access control point or point for entry to your event space.


Note: A ticket can be manually checked in at any time and works as a override to any access control rules you have on your event template. Manually checking in a ticket on a different day or time from the booked event will not rebook this ticket.


Scanning a Ticket or Membership Card (ACME AC)

A ticket, membership card, or pass can be scanned using the ACME AC application. Scanning a ticket executes numerous tasks simultaneously including:

  • Validating the ticket to see if it has already been used, expired, too early/late for admission or if the ticket is ok to check in.
  • If the ticket is valid and scanned at the appropriate time, the ticket is automatically checked in.
  • If a user has selected a specific event to scan into on the ACME AC application, the ticket will either be checked in our auto-rebooked and checked in depending on the event configuration.
  • If a user selects an event and scans a membership card, the user will be asked to verify how many of each ticket type to count for that membership visit. 

This method of ticket check in is recommended if you need to validate a ticket before admitting or if your POS terminal is located in a separate physical location from your access control point.