Overview
ACME's Kiosk API Endpoints allow you to add a kiosk integration to your ACME solution and add a self serve purchasing option using kiosk hardware at your location. With our open API platform, you can choose to develop a DIY integration that fits your specific needs or use an approved Kiosk partner to get started.
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Kiosk vs Point of Sale
ACME's POS Sales app is designed to be used by a staff member to make sales, and allows them to look up member information, organization data, existing orders as well. Access to all this data is important for a staff member to assist your visitors, but is not something that you would want a visitor to have direct access to.
A kiosk is a stand alone sales terminal that is not staffed, and allows a visitor to directly make a purchase and use a credit card machine to make payment. Importantly, while it may allow a member to self-verify, visitors can only see and input their own information, and wouldn't have access to look up membership or order information for anyone else.
If you are moving forward with a kiosk project, you'll also need to determine what you want to offer on the kiosk, based on your goals, and decide if there are certain types of sales that will always go through a staff member. Your kiosk solution could offer:
- full price admission tickets only
- a few ticket options in addition to admission, including separately ticketed special exhibitions, tours, or other programs
- full priced and discount ticket scenarios, including member verification for member prices
- membership sales and renewals
Kiosk Partner - KIS Technologies
ACME has a partnership with KIS Technologies, offering self-service kiosks with a fully-functioning ACME integration. KIS Kiosk clients include aquariums, gardens, museums, zoos, and performing arts centers in the US, Europe, and Australia. Use KIS Kiosks for ticket sales, will-call, donations, membership sales, and benefits redemption.
As ACME’s preferred kiosk partner, KIS Technologies will consult with you every step of the way from guest flow customization to design and branding to in-venue best practices, ensuring your organization realizes the maximum value from kiosk ownership.
To schedule a demo and talk more about how Kiosks can enhance your guest experience, please reach out to cpetersen@wwlinc.com.
Custom Kiosk Integration
If you want to pursue a fully custom integration solution, please contact us at api-help@acmeticketing.com to start this process.
Next Steps
- Start with Using ACME APIs article for an overview and steps to getting an API key issued for your project
- Decide what product(s) will be available for purchase and ensure you have the Kiosk Sales Channel turned on
- Connect with KIS Kiosks to get started or connect us with your developers
- Once your project is underway, you will order compatible Credit Card readers through support@acmeticketing.com after confirming the ordering timeline and delivery details with your kiosk partner