Please Read: Effective August 7th, 2026, support.acmeticketing.com and developers.acmeticketing.com will go offline. Please see our new help site at
help.acmeticketing.com and
api-help.acmeticketing.com for API requests.
Note that our new helpdesk leverages SSO for a simplified login experience. You will need to have an email address registered in ACME Backoffice to reach our new site.
If you have any questions or challenges with access, please email
support@acmeticketing.com for assistance.
Creating a new ACME Tenant
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Modified on: Thu, 19 Nov, 2020 at 12:58 PM
Follow these steps to Activate a new tenant in ACME
- Navigate to https://backoffice.acmeticketing.com/register
- Enter the company name for the client venue
- create an alias of support+client@acmeticketing.com (Example: support+companyname@acmeticketing.com)
- Select the Register New Account button.
- Check the support#acmeticketing.com inbox for the invitation for this new user.
- Complete the user registration. Make sure the password is saved in Passpack
- Complete the company profile and be sure to include the address, web address, phone number, and time zone in the profile.
- Add any API or IMPEX users needed and make RBAC adjustments as per the CS onboarding team's request.
- Notify the CS onboarding team that the tenant has now been created and supply them with the Tenant ID.
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