1. https://backoffice.acmeticketing.com/register

    1. For company name, enter the venue name

    2. For email, enter support+xxx@acmeticketing.com 

      1. This can be updated later with tenant ID once created

  2. To complete company profile

    1. Login to the support email inbox

      1. Find the confirmation email and confirm

    2. Enter Company Information (from support ticket)

    3. To create password

      1. Open Passpack

      2. Add New+

      3. Add venue name

      4. User ID = email address (can be updated later)

      5. Let Passpack suggest password, copy

      6. Paste into profile creation screen

      7. Continue – tenant created!

  3. Update Passpack (these steps will change once we switch from Passpack)

    1. Add tenant ID to email address

    2. Add note: “Tenant Admin creds for tenant xxx”

    3. Sharing tab: share with acmetech (view and modify)

    4. Owner tab: assign to acmetech

    5. After continuing, wait for it to sync 

    6. Ping #devops to let them know there’s a new entry

  4. Backoffice tasks

    1. Users: 

      1. Update email address with tenant ID

      2. Add username: acmexxx (tenant ID)

    2. Seed memberships

    3. Any other tasks from support ticket