Given the recent bug from our 11.34 release, some clients may reach out to ask for assistance updating member records. We can offer this solution (updating the card start date to match the membership start date) to get the membership record back in an editable state:

  1. Get a session following instructions in Internal Best Practices for Creating Postman Sessions
  2. Find the GET Get Specific Membership by ID call
    1. Add your session ID
    2. In the GET call, add the member ID where it has an {ID} placeholder
    3. Select Send, confirm you got a successful response, and leave this tab open
  3. Find the PUT Single Membership Update call
    1. Add your session ID
    2. Copy the response from your GET Get Specific Membership by ID call. In the body of the PUT Single Membership Update call, replace everything with your copied response from the other call
      1. Copy the value in the "membershipStartDate" field
      2. Paste that value as the value for the "cardholders">"startDate" field
        1. Note that if multiple cardholders exist on the record, you will need to update the start date for each one for the call to be successful
    3. Select Send 
      1. The response should include the updated membership record, with the membership start date and the cardholder start date now in alignment