Membership Sales and Transactions
Learn how to sell a membership and offer tickets to your members
Q: When attempting to transact as a member, why is the Transact button grayed out? A: The availability of the Transact button is dependent on the member...
Fri, 1 Feb, 2019 at 2:53 PM
If you are trying to Upgrade, Downgrade, Renew, or Rejoin a Membership and there is no ACME membership level listed on the Membership record, it may be beca...
Thu, 9 Apr, 2020 at 6:56 PM
A: When purchasing a membership through POS, it will suggest customer duplicates, but it cannot merge a new membership with an active membership (so it will...
Wed, 28 Aug, 2019 at 2:25 PM
This page will describe what to check if you are not seeing the correct ACME Levels/Offerings appear when trying to Purchase, Renew, Upgrade, Downgrade, or ...
Thu, 23 Jul, 2020 at 12:21 PM
A: This can be affected by two different settings. Check membership rules for their current offering in the membership template. The time limits for specifi...
Sat, 27 Jan, 2018 at 11:23 AM
Q: At the POS iPad terminal, I am searching for a member with a last name that contains an apostrophe, and I am not getting any results. What's goin...
Tue, 9 Feb, 2021 at 3:05 PM