Known Issues

Light and Dark Mode in iOS 13 and later
Currently ACME only supports the use of Light Mode for Apple iPads and iPod touches (Settings > Display  & Brightness).  If a user wishes to de...
Thu, 23 Sep, 2021 at 10:56 AM
QR codes or images not always loading in eTickets
Issue: Users or customers may present order confirmations that are missing the QR code for their ticket(s) Google and Apple have recently made some chan...
Mon, 13 Dec, 2021 at 5:09 PM
Events Unexpectedly Unlinked from an Event Template
Issue: In some cases when edits are made to the sales channels on an event schedule after a template has been published, events can become unlinked from the...
Thu, 9 Jun, 2022 at 2:48 PM
Changes to Flex Pay Schedule Unlinks Future Event Instances
There's a known issue with Flex Pay schedules where certain edits to a published Flex Pay schedule will unlink all future event instances from the Event...
Thu, 9 Nov, 2023 at 2:28 PM
Unable to Provide Order Contact on $0 Order
A fix for this issue was released in 11.32.0.1! Issue:  In some cases, the Order Contact or Billing contact fields are missing from the Backoffice...
Mon, 4 Dec, 2023 at 8:10 PM