Announcements Archive

Historical announcements not relevant to the current product

ACME 11.4.0 Webinar
Watch our walkthrough of the Private Event and Resource Management feature enhancements! 
Thu, 18 Jun, 2020 at 2:37 PM
ACME Production Maintenance: TLS 1.2 Upgrade
Production Maintenance:  TLS 1.2 Upgrade Dear ACME Partners,  On Thursday, June 21st, 2018 at 2 AM PST, we will be upgrading our producti...
Sun, 10 Jun, 2018 at 10:58 AM
Known Issues with iPadOS16 (RESOLVED 11/29/2022)
This issue has been resolved with the 11.23.1 Release. Please update your ACME Sales app to this version or later. Please note that as of 11/2022, there ...
Tue, 24 Jan, 2023 at 5:05 PM
Backoffice: “Please provide a ZIP code” Error When Placing Org Orders with Deferred Payment
We recently became aware of an issue in Backoffice where the creation of organization orders with deferred payment is being blocked by a “Please provide a Z...
Fri, 2 Jun, 2023 at 5:32 PM
​POS | Editing Billing Contact with an external keyboard (RESOLVED 11/29/2022)
This issue has been resolved with the 11.23.1 release. We are aware of a crash that can happen in checkout when using an external keyboard. We are workin...
Tue, 24 Jan, 2023 at 5:11 PM
Credit Cards Declining from Russian Regions
Issue: Some credit cards may be unexpectedly declining from particular regions. In most cases, this is a billing address formatting issue that can be correc...
Fri, 4 Mar, 2022 at 5:23 PM
One time schedule not creating event instance as expected
Issue: If you are having trouble publishing a one-time schedule, it may be due to a known bug. Occasionally, we have seen that creating a one time schedule...
Mon, 2 Mar, 2020 at 3:16 PM
Apple Adapters not Working with iPadOS 16.5
Fixed: Apple has release iPad OS 16.5.1 which resolves this issue.  An issue has been reported in the Apple user community that the Apple USB 3 Camera...
Fri, 23 Jun, 2023 at 1:15 PM