Using ACME Sales (POS)

How To: Logging In and Out
To log in to ACME Sales, Users will need a unique username and password. These are set up in the Back Office.  We recommend that front line employees log...
Tue, 14 Jan, 2020 at 10:17 AM
Selling Tickets in ACME Sales
Adding tickets to an order Select the tile for the ticket you wish to add to the cart. A box will pop up at the right, showing the ticket(s) you've ...
Mon, 5 Oct, 2020 at 2:29 PM
Selling Tickets for a Future Date
Overview:  ACMe Sales allows users to sell tickets for a future date, enabling your box office to offer advance sales for upcoming events. From the Retail ...
Thu, 5 Sep, 2019 at 3:59 PM
Navigating the Retail Screen
When in Retail mode, the default view will be the Ticket Type view. This shows you every type of ticket, add-on, and membership available on that day.  ...
Thu, 5 Sep, 2019 at 3:19 PM
Transacting as a Member at POS
ACME Sales allows users to lookup a member and book an order wit their record. This allows you to not only track purchase history for a member, but any appl...
Thu, 5 Sep, 2019 at 4:12 PM
Order Management
Order Management in ACME Sales TABLE OF CONTENTS Order Management in ACME Sales Look up an Order By Event Rebook an Order Refund an Order Check-In a...
Tue, 17 Nov, 2020 at 7:00 PM
Searching for Orders in ACME Sales
Overview There are two ways to look up an order in the ACME Sales application. To start, navigate to the Order Management menu. From here, you will be a...
Wed, 15 Jan, 2020 at 5:53 PM
Transacting as an Organization Order at POS
Your venue may offer special prices to different Organizations on file with ACME. Follow the steps below to access proffered pricing for an organization as ...
Thu, 5 Sep, 2019 at 4:20 PM
Taking Payments with an Ingenico EMV Credit Card Reader
This article will walk you through how to take a payment for an order in ACME Sales using the Ingenico iPP350 EMV card reader. See our configuration guide i...
Wed, 8 Jan, 2020 at 2:38 PM
Logging into a test environment on the POS
In the event that you are testing something in one of the sandboxes and you would like to test things out on a Point of Sale (POS), you can log any POS term...
Wed, 12 Feb, 2020 at 2:02 PM