Membership FAQs
Question: When attempting to transact as a member, why is the Transact button grayed out? Answer: The availability of the Transact button is dependent ...
Wed, 14 Jun, 2023 at 1:05 PM
Question: A membership record has no ACME level listed and there is an error when trying to purchase tickets or update the membership. Answer: If you ...
Wed, 28 Jun, 2023 at 1:18 PM
Question: When purchasing a membership through Point of Sale, ACME suggests customer duplicates. However, you cannot merge a new membership with an active ...
Mon, 26 Jun, 2023 at 5:54 PM
Question: A member wants to upgrade/downgrade at the Point of Sale, but I don't see the desired membership level as an option. Why? Answer: Th...
Mon, 26 Jun, 2023 at 6:00 PM
This page will describe what to check if you are not seeing the correct ACME Levels/Offerings appear when trying to Purchase, Renew, Upgrade, Downgrade, or ...
Thu, 23 Jul, 2020 at 12:21 PM
Question: At the POS iPad terminal, I am searching for a member with a last name that contains an apostrophe, and I am not getting any results. What'...
Wed, 28 Jun, 2023 at 1:24 PM
TABLE OF CONTENTS We are changing our membership prices. How should I proceed? How do I deactivate a Membership Offering? How do I change the order t...
Wed, 28 Jun, 2023 at 1:44 PM