ACME Product Support

Overview The Events List is generally the first page users will land on when logging in to Backoffice. This page serves as the master roster for all publis...

There are two methods to search for an event in Back Office: 1) Day by Day view Quick steps: Events > Event List > Month > Day   or   2...

To check how many tickets are available for sale into an event, go to Back Office and navigate to Events > Events List. You can search for the Event you ...

In the event that your venue unexpectedly needs to close and you either need to cancel individual events or close on larger scale, you have a few options fo...

Overview ACME Events, or Event Instances, are the system generated entities that your users and consumers use to buy tickets to visit your venue. Every eve...

TABLE OF CONTENTS Overview Using Suspended Events Identifying Suspended Events Other things to know about Suspended Events "I have suspended ...

If you need to remove an event from sale and no longer offer it, you can do so in one of two ways: Delete Deleting an event will remove it from sale, bu...

If an Event has been deleted, you have the ability to restore it. To do so, select Events > Events List and then select Deleted from the Status menu. ...

TABLE OF CONTENTS Removing an Event Delete Cancel Canceling an Event Orders with tickets for Canceled Events Removing an Event If you need to r...

If you need to issue a voucher for a future visit and redeem a pre-issued voucher for discounted or free admission at a later date, this guide will walk you...