Membership Sales and Transactions

Learn how to sell a membership and offer tickets to your members

Quick Tips: Membership Sales
Performing Membership Sales New Membership Possible Channels: POS, eCommerce, CRM Specific availability determined per Offering in the Channel Transa...
Thu, 24 Dec, 2020 at 11:13 AM
Memberships in ACME Sales (POS)
Overview With the ACME Sales app, a user can sell a new membership, edit an existing record and perform any applicable lifecycle action as deterred by th...
Fri, 29 Jan, 2021 at 6:31 PM
Selling Tickets to Members in Back Office
Summary: Back Office users will be able to search for members and transact on their behalf. There are "Transact" buttons in membership search, and...
Tue, 9 Feb, 2021 at 3:14 PM
Membership Renewals in Back Office
Description: Back Office allows you to renew a membership as well as transact as a member. This includes the following use cases: standard renew, upgrade...
Tue, 9 Feb, 2021 at 3:14 PM
Viewing Membership Records
Overview Membership records for your venue can be populated in ACME through one of our sales channels or via an Import from your Constituent Relationship M...
Fri, 11 Dec, 2020 at 5:09 PM
FAQ: Transact (as a member) Button is Grayed Out
Q: When attempting to transact as a member, why is the Transact button grayed out? A: The availability of the Transact button is dependent on the member...
Fri, 1 Feb, 2019 at 2:53 PM
Changing a Membership Expiration Date in ACME
Overview In ACME Back Office any Membership record can have the expiration date changed to extend or retract the duration for a specific membership term.  ...
Tue, 9 Feb, 2021 at 3:14 PM
Renew vs. Renew Options
Description: This solution describes the difference between Renew and Renew options as both of these appear in Back Office. Version: 8.0 Summary:  Nav...
Thu, 21 Nov, 2019 at 4:55 PM
Checking for Duplicate Customers in ACME Sales (POS)
Overview: When selling a new Membership in ACME Sales (POS), the user will have an opportunity to verify if a customer record already exists in the databas...
Fri, 11 Dec, 2020 at 5:00 PM
FAQ: A membership record has no ACME level listed on it and there's an error when trying to purchase tickets or update the membership
If you are trying to Upgrade, Downgrade, Renew, or Rejoin a Membership and there is no ACME membership level listed on the Membership record, it may be beca...
Thu, 9 Apr, 2020 at 6:56 PM